I can only protect if you have all the information. You didn’t ask for previous names/emails/accounts. You didn’t ask for origin date. However, if it’s easy to do, I’m more than happy to give my info for you to get it changed? Let me know. Even a copy of initial purchase/account gem purchase, etc...these are all things Supercell requested to verify acct. without these things, every account is vulnerable and sets up someone who purchased from you to loose their account. I had no idea I would need these things, it’s the reason I went through middleman, to be protected from these type of things. As you said, you didn’t get this from seller or seller didn’t know which means you directly or indirectly caused this to happen by not protecting your buyer. If I had known I need these things, I would have purchased an account that had these things. I find it hard to believe you didn’t as supercell requests it to change email and you said you did that or did the original owner do it for you? It was negligent on your part to say the least as you didn’t protect the person purchasing the account.
hello,I guarantee the accounts I have sold to the buyer for up to a month and maybe 2 months. But after 8 or 9 months, I can not say exactly what happened and I can't blame the original owner for the return. Because as I said, even if the account is stolen, it will be returned after a week or two by owner original. But the guarantee after 8 or 9 months is almost impossible and no seller or similar site gives this guarantee or insurance to the buyer. But since you were a buyer, I try to help you, but I do not promise, and nothing is really made of me. Because we have seen many times that the buyer himself has locked the account and then recovered it. You can get the build date and connected devices via Gmail. We have already done this for one of the buyers and supercell accepted it. I hope the Gmail I gave you has a visible date. 1- For see date ( keep mind this images is for example ) 2-To view the connected devices, enter the Gmail settings, then the Security tab, and from your Devices section, you can view the devices that were previously connected to Gmail and provide their model to Supercell.
We hooked up to supercell. Following that, there is nothing there. How does someone who has no access to this email, erase the history. Time to quit protecting the original owner
You say lock and recover; I’d be thrilled to recover. That’s what I want. Get me in, recover it; That’s all I want. You seem to know how, go for it. You have the codes you sent me for the email, you can use one, be my guest to recover it.
I guess this will not be resolved and there is no reason to buy another account as the new owner would just take it again. You say it is impossible for the owner to take back, however the whole internet disagrees with you. I think this is more about your business relationship with the original owner and since I have no accounts to sell you, I am the one getting shafted. You say there is no way for the original owner to take the account back, then give reasons that are objective and not subjective. I gave you my proof that the person who stole it has to be the original owner as there is no way with thousands of clans, he/she took the account to their original clan. I have given you proof but you have put the business deals you can make with this person ahead of the customer. The person who sold the account at a minimum knows and probably chats with people in that clan; surely that person can get the account back for me. It bothers me that you will not reach out to the person but instead, try but come here with subjective thoughts of how he would never do that; that is poor business acumen and your customers suffer.
@mcbluesky @Richard Anshutz you guys should talk about another way to resolve the issue. You should discuss the whole situation from the beginning here publicly or privately between the two of you.
Since I have not heard anything in a while, I guess this is how it is. I have a seller who allowed the original account holder to be able to take the account from me and their is nothing that can be done? I would not purchase the person I bought this account from because he is not ensuring protection of the account. I have given unsurmountable proof that the original person has the account but he is unwilling to hear it for fear he may not have a link to more accounts...this makes me wonder if the accounts are legit in the first place? Are they stolen, are they working a deal to recoup after another player builds up the account (I am seeing many posts where this is happening a lot) it just sucks I am caught in the middle. I would think at a minimum, have middleman talk to his contact, if he refuses, he owes me a max account. And if neither happen, I would caution anyone to buy an account from this seller and at the very least, have the following: receipt or origin, names used on account from beginning, receipts of any purchases through the game, the id of the account, make a sepeate email not tied to account, meaning have the email changed to your own through the seller, the original owners email, contact info and do not let them do conversations on other platforms, keep everything here-Mcbluesky wanted no conversations here, probably because its easier to look through, and absolutely do not buy anything without these things. Find a reputable person to sell the account, I wish I would have looked a little more but really didnt know that I may be getting played over a period of time.
Hi, I'm busy for a while. as I said before. This account was sold to you a long time ago. And I can not say exactly what happened. Did you know that through the Gmail account I sold to you, a lot of information can be accessed, including game tags, build dates, names, connected devices? So getting your account back after 8 or 9 months is not a difficult task. Because all the information was in the possession of the person who used it. And Supercell can almost accept your identity, because you have been logging in and playing from the same device and place for a long time, so it is not difficult to get your account back. I have guided you to retrieve it with the information you have. But I do not know why you want to blame the seller. Like I said, I had already bought other accounts from that person. And buyers play without a problem. Before I buy this account from him. I tried to get the account information from him and connect the account to the new Gmail (for more security), but he was unaware of it. And it's irrational for him to want to get it back in 8 or 9 months.even If he is not the original owner and the account is already stolen. The account will definitely be restored in less than a month.
I look forward to having it back, I have tried all you stated and I am unable to access the account at all. Since you have the info, go ahead and get it if it is easy. So if the gmail account was changed, you would have been the only one with access to the account however, the person who took the account, changed the email and it sounds like it was done through CoC. I understand your need to believe the original owner did not take it but again, too many coincidences regarding where they are playing to make anyone believe it is not that person. When you have it back, please contact me, you can also send me all the original info the person gave to you to sell the account, if you did not have that, you should have disclosed to me that I am buying an account that could get hijacked over time.
This statement makes absolutely no sense. In one part you are telling me of all the info I get through the email and in the next sentence you are saying the seller refused to give you the info, which is it. Was this a legit account to begin with? If you were not given the info, how do you know this person bought/attained the account legitimately. Seems like there was no control on ensuring the security of this purchase. Had I known now what I know now, I would not have purchased with it but I guess I thought we were protected going through a 3rd party like this. This was the first and most likely the last account I will buy because there is no way to ensure reputability and not knowing much about the gaming world, I am easy prey for scammers.
@Middleman is there a statue of limitations to sign up for the legal help. I would like to pursue legal recourse as I feel the seller did not adequately protect the buyer and/or is working with the original account holder. Since I am not receiving any help from the seller, there is no other recourse at this time. I had offered to give me an equal village to the one I bought or help me get the my village back. Neither has happened at this point, so feel I have no choice.
Hello, unfortunately I can not say exactly what happened, but as you know. You have access to 80% of the information and this information is probably enough to recover the account. This account was sold 9 months ago. While the original owner can recover the account after a few days. Someone may have access to your account information. These similar events have been seen many times in other places and the buyer has a specific goal. Like I said, I've been selling here for years and selling over 300 different accounts. Therefore, I do not need to recover the account and if I have the account information, I will definitely provide it to the buyer. But you have been playing for a long time. And buyers are responsible for account security. I am responsible for the account problems for a month or two, but after this time I can not say what happened to the buyer.
How can a buyer be responsible when you didnt get all the information from the seller as you said yourself in another post. I do not recall that being briefed and seems someone new to the gaming scene should have been briefed on the importance of not having the into. Seems you left an opening for someone to scam me. You do not have to help but it does not look good that you refuse to do anything and actually makes you look complicit. Makes me question if there is a scam going on and I was not just the buyer to you but your victim. You have said the original could not have possibly done this because you threatened legal action, you still have not shown proof you did that, why? Show me the correspondence or at least forward it to @Middleman so they can verity this was not a preplanned scam. You also stated this is impossible to have happen and yet I am seeing hundreds of posts showing this exact thing happening, so either you do not know what is required to protect an account or again, something unscrupulous is going on. I am not asking for more than what I had, I really want the original back...you have stated on this thread multiple times that is so easy to get account back; obviously I do not have the know how so wonder why you refuse to use the email you gave me to get the information you say is on there because I looked for what you said and their is nothing. I attempted to recover the account with all the info I had but without original email, I have noting according to CoC but I am very happy to have you attempt to recover it, show your customers you actually care about them rather than wash your hands of a situation you created when you did not get all the info. I am more than happy to have you go through @Middleman to show proof of trying to get account back and proof you actually said what you said to the person you bought the account from. This way, they have a record as well and if nothing else, I can prevent this from happening to someone else.
Hi dear friend As I said before, this account has been with you for a long time and almost identifies you and the Supercell device. To recover your account, you must provide Supercell with the account creation date and all Gmail-related devices (or the same account). I'm not even sure that it has been seen many times that buyers try to recover the account after a while. If the account is restored after one month, I am responsible for it, But after 9 months, it is removed from the seller's insurance. And after this period, no other seller will insure the account and no seller will guarantee after this period. Because no one knows what happened when you lost your account or shared it with others and you are responsible for securing your account. Like I said, try to get the date of account creation and related devices through the same Gmail. Because you have the most up-to-date information. I can not see any other way. I will be happy to help you
