Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by joethejammer, 5/19/18.

Thread Status:
Not open for further replies.
  1. Royalking

    Royalking
    Expand Collapse
    Suspended Status: This user has been suspended for terms of service violations or fraud practices

    1   1   0

    Offline
    Joined:
    3/20/18
    Posts:
    74
    Likes Received:
    1
    yea I don't know the money I have is on this site maybe the an take it from my balance and give it to you're account
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
    OP
    joethejammer

    joethejammer
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    4/27/18
    Posts:
    18
    Likes Received:
    0
    If you are serious about changing the account email, then message them through this link with your email, and ask for a verification email in order to change it to [email protected]
    Epic Games |

    Email Us
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Royalking

    Royalking
    Expand Collapse
    Suspended Status: This user has been suspended for terms of service violations or fraud practices

    1   1   0

    Offline
    Joined:
    3/20/18
    Posts:
    74
    Likes Received:
    1
    i emailed them
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Royalking

    Royalking
    Expand Collapse
    Suspended Status: This user has been suspended for terms of service violations or fraud practices

    1   1   0

    Offline
    Joined:
    3/20/18
    Posts:
    74
    Likes Received:
    1
    can you state that the issue is resolved so also finely can get on
    whe just have to wait on epic games for an email back but in that time you can still play on the account with the
    information of it send trough private chat
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. OP
    OP
    joethejammer

    joethejammer
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    4/27/18
    Posts:
    18
    Likes Received:
    0
    I’m not going to mark the issue as resolved until it’s actually resolved (either I get the account with the email changed, or I get my money back)
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  6. OP
    OP
    joethejammer

    joethejammer
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    4/27/18
    Posts:
    18
    Likes Received:
    0
    I’m not going to mark the issue as resolved until it’s actually resolved (either I get the account with the email changed, or I get my money back)
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. Royalking

    Royalking
    Expand Collapse
    Suspended Status: This user has been suspended for terms of service violations or fraud practices

    1   1   0

    Offline
    Joined:
    3/20/18
    Posts:
    74
    Likes Received:
    1
    fine
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  8. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,420
    Likes Received:
    350
    You're protected here so yes. Properly file a cancellation but cancelling your order in your 3 way ticket and closing outside disputes. Let me know when done.
     
  9. Royalking

    Royalking
    Expand Collapse
    Suspended Status: This user has been suspended for terms of service violations or fraud practices

    1   1   0

    Offline
    Joined:
    3/20/18
    Posts:
    74
    Likes Received:
    1
    But whe just agreed to change the mail for the account and he gets the account back and I get min account unsuspened I send the mail to fortnite and It will probably take 3 days to get an answer
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  10. Royalking

    Royalking
    Expand Collapse
    Suspended Status: This user has been suspended for terms of service violations or fraud practices

    1   1   0

    Offline
    Joined:
    3/20/18
    Posts:
    74
    Likes Received:
    1
    But whe just agreed to change the mail for the account and he gets the account back and I get min account unsuspened I send the mail to fortnite and It will probably take 3 days to get an answer
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  11. OP
    OP
    joethejammer

    joethejammer
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    4/27/18
    Posts:
    18
    Likes Received:
    0
    I just closed the dispute on PayPal, and already cancelled my order a couple weeks ago (no response from middleman). As for the $20 I sent to the seller through PayPal, I left the dispute open because if I close it, I will be unable to reopen it. If the $20 is refunded and I end up recovering the account with my email on it, I will send another $20 to the seller through PayPal
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  12. OP
    OP
    joethejammer

    joethejammer
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    4/27/18
    Posts:
    18
    Likes Received:
    0
    We’ll have to be patient then, hopefully they reply quickly
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  13. Royalking

    Royalking
    Expand Collapse
    Suspended Status: This user has been suspended for terms of service violations or fraud practices

    1   1   0

    Offline
    Joined:
    3/20/18
    Posts:
    74
    Likes Received:
    1
    Yeas
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  14. Ryan

    Ryan
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

    93   0   0

    Offline
    Joined:
    1/22/18
    Posts:
    8,343
    Likes Received:
    522
    Just a heads up - an account can be recovered even if you have the e-mail on yours.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  15. OP
    OP
    joethejammer

    joethejammer
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    4/27/18
    Posts:
    18
    Likes Received:
    0
    How is that possible? If that’s the case then I’ll probably just back out
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  16. Ryan

    Ryan
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

    93   0   0

    Offline
    Joined:
    1/22/18
    Posts:
    8,343
    Likes Received:
    522
    Claiming your e-mail was # and your account was taken.

    If you can e-mail support and say to change your e-mail as you don't have access to it - you can do the same when you sell it. There's countless methods for how to get an account back once it's been sold, hence why account trading is very sketchy. Even if you provide every little bit of info of said account to the buyer. If anything were to be sent to the company, you would lose as you're not the original owner..

    The only way I'd buy an account is through someone who's trusted, and/or going through middleman and getting an insurance package.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  17. OP
    OP
    joethejammer

    joethejammer
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    4/27/18
    Posts:
    18
    Likes Received:
    0
    I appreciate that information. At this point, I don’t think I can trust the seller given the number of times I’ve been lied to. Is there a way to get a refund through middleman services?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  18. Royalking

    Royalking
    Expand Collapse
    Suspended Status: This user has been suspended for terms of service violations or fraud practices

    1   1   0

    Offline
    Joined:
    3/20/18
    Posts:
    74
    Likes Received:
    1
    Seriously I already asked to change the mail what you want and when did I even lied to you
    I told that is changed the info because I got 69 dollars instead of 80
    But I don’t even care anymore I just want my player up account I unsuspended so just take the account and it will be on you’re mail
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  19. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,420
    Likes Received:
    350
    You should never recall an account. Work to resolve the issue vs causing disputes. MM paid you what was due after fees and if you had issues you should have consulted with them and requested a revision vs taking the $69 and then recalling the account or just refunded the $69 and cancelled the sale. No matter where you go, what service you use, you pay fees. PayPal for example charges 4.4% + $0.30 per transaction now cross border which MM paid out of their pocket as part of your fees.
     
  20. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,420
    Likes Received:
    350
Thread Status:
Not open for further replies.