Separate names with a comma.
They are based in Albania and go by the name of Vladimir Bako or Erind Bako. Just use a different middleman service. Dont buy packs or even reply to their emails. Stay safe people.
As ARZ said TheDemo11 is a scammer and if they contact you just ignore their message. Don't get burnt by them. You have been warned. The Demo11 is (Eg0) Thomas or Line ID: Thomasffxv. They will say whatever you want to hear to get your account or your money either way...