what can i do if g2a replay to paypal claim?

Discussion in 'Guides for Sale - Buy & Sell' started by father00, 1/12/18.

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  1. father00

    father00
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    i bought 180usd skins via opskin. i did a claim item not received on paypal. how can i counter this?
    g2a replies :
    ''
    Thank you for your message and report. Seems like this is not an order placed on the G2A Marketplace. We've only processed the payment for the external vendor. We advise you to contact the external vendor directly in order to resolve this problem. After having checked the transaction in our system we can confirm that the payment has been successful. At G2A Pay we are responsible for transferring the money to the merchant which has due taken place. You may contact the mentioned merchant, if you wish, via Resolution Centre. Please login to your G2A Pay account and select "Transactions" button. Afterwards, click "Expenses" tab and you will be able to see your order there. You should be able to fill out the Resolution Centre form without any issue and get in touch with the merchant directly. We will do our best to assist you with the issue, but our record shows the payment was successfully booked and the goods correct delivered to you. With Best Regards, G2A.COM Team ''
     
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