How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. Order Number: 1130000000474082390 1. Date Dispute Happened Example: January 12, 2020 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value Buyer Paid: $1250 USD 4. Other Parties Username Sellers Username: Bernard Dupont Game name :Empereur-. Disrcord name :Empereur-#0737 Buyers Username: Abeshinozawa555 Discord name :abeshinozawa#7734 Games name:abeshi2020 Name:MaximilianKenjiYamamoto 5. Method Used To Pay or Receive Payment Example: Master Card - Credit card 6. Other Parties Email Addresses Email: [email protected] Seller Email:[email protected] 7. Other Parties Payment Email Address Email: [email protected] 8. Other Parties Messenger Username Emperueur 9. Provide All Chat Logs and Additional Information Below Order Number: 1130000000474082390 I Purchased: https://www.playerup.com/middleman/?page_id=5&form=cart&p_key=10441356_95884 Conversations on here https://www.playerup.com/conversati...kins-etc-god-account.1153714/#message-3872469
Seller recalled the account could you solve this or take care this please. Could you payback or retrieve my money please? https://www.playerup.com/conversati...30000000471363811-3-way-conversation.1152404/ Please help me. @Middleman @Help @Moderator
@Bernard Dupont Giving you a fair opportunity to resolve this. https://www.playerup.com/conversati...30000000471363811-3-way-conversation.1152404/
@Middleman @Help @Moderator Hello. @Bernard Dupont didn't respond me and middleman yet. He also didn't get onlie (I meant online status sign, I'm not sure he is really online or not.) on discord and keep ignoring us. Im sorry but please give back my money. I feel so bad.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Abeshinozawa555 Re: #7[/trigger]
Have you hit "cancel order" on your 3-way ticket? This user is suspended and will remain suspended so you don't need to worry about that.
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger=by]For: Ryan Re: #8[/trigger]
Hello, thanks for Reply. How about Refund stuff? I want my money or account back from him. @Middleman @Help
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger=by]For: Abeshinozawa555 Re: #9[/trigger]
To process a cancellation/refund request... #1 https://www.playerup.com/support-tickets/knowledge-base/how-to-cancel-refund-a-middleman-order.72/ #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits) OR (if your 3-way ticket has yet to be published) #1 Please make sure to provide the same payment details you used when you made your purchase when asking for a refund in your Pre Middleman Order Startup ticket or the actual Private Conversation for your transaction.
