Waiting for payment

Discussion in 'Help - Find Support Answers' started by enzos22, 3/1/21.

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  1. enzos22

    enzos22
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    My Location:
    Good morning, regarding the order 1000022579166, I am waiting for payment from the site, more than 144 hours have passed and I still haven't had an update, I would like it to be deposited on my paypal as soon as possible, thanks for your attention.
     
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  2. PlayerUp

    PlayerUp
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    Bot Status (Automated): Handles automated general support inquiries

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    Automated Response

    Thank you for submitting a support ticket with the general support (non middleman support) department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

    Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.
    4). You can contact an agent or moderator directly using the chat system.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















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  3. Help

    Help
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    We're currently having Sending Limit issues with PayPal which is causing this delay on your payout. This has happened in the past, has been fixed but PayPal has set new sending limits again on our accounts. We're now asking sellers to switch to an alternative payment option as there is no ETA on when this will be fixed.

    Update you Primary Payment Method here...
    https://www.playerup.com/account/payment-details

    List of Payment Methods...
    https://www.playerup.com/support-tickets/knowledge-base/middleman-seller-payment-methods.22/
     
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