Unverified Member

hello, I would like to know why "unverified user" appears, I filled out everything (with identity card) last Friday

 

Automated Response​

Thank you for submitting a support ticket with the general support (non middleman support) department.

Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

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That just means that your verification is still being processed.

It usually takes 1-72hrs before the actual transaction starts after the identification/documents have been submitted for the buyer's verification.

My PlayerUp Middleman Order / Buy / Purchase didn't activate or start up? How can I fix this? | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

NOTE: Payments via CC/Debit Card might take longer as it will need to be cleared first. In your online banking's transaction history you should be able to check the status of the order you just made here, if it says "Pending" it could only mean 2 things; its either PlayerUp has yet to claim the deposit you sent or your Bank is holding it for an extended period of time which you would most likely need to call your bank and confirm that its you who have made this purchase.