Hi, its been a month since a sent a ticket about the cash out that has happened last month and im afraid i am not being attended coz of the reason that the cashout has been marked done. I would like to post here the original message. ---Hi, I just wanna clarify. I think there has been a mistake in the process of cashout. The buyer who bought my product, paid 400$ (DOLLARS) the amount i put in the sale of the product. It is even stated on the three way ticket that the amount 400$ is received. But then when the cashout ticket is made, it says 348$ was transferred to my wallet. I didnt realize that it was in $(DOLLARS) before because i thought it was converted into €(EUROS), 400$ = 348€. I guess there has been a misundertanding as I only recieved 300€ (EUROS) in my paypal account which is likely converted from 347$ (DOLLARS). Transaction id is 922038559. Please clarify.--- Im sending here the ticket and i would also make one for general support-non middleman support, because i think this is more than just about the middleman, its been a month and no one has been replying to my ticket. Again thank you and please look into this case.
Hello, We received your middleman support ticket. Please note we are EXTREMELY backed up on replies right now. This is now a PENDING ticket and an agent will respond to and resolve this issue shortly. Please accept our apologies for the lack of communication/delays on our replies here. Thank you!
https://www.playerup.com/conversations/middleman-wallet-balance-cashout-completed.917838/ If you have questions, post here. Then they can answer them as this cashout has been completed for sometime now.
