hello, there is a transaction 4109489-330, i have received the goods, everything works out fine, but the vendor tell me that the fund is still in pending status, he has done all thats required like below to withdraw the fund, "Payment could take 24-144hrs or more before its sent to the seller's account in a form of MM Balance. Once the MM Balance has been credited to your account, you would need to request a Cashout MM Balance and wait for approximately 1-96hrs." but still he don't receive the fund, could you please help to look this issue? much appreciated
Automated Response playup Buyers: I just paid. How do I start my order?HideExpand If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly. Sellers: How do I receive payment after completing my order inside the 3 way conversation?HideExpand Please read this step by step guide Sellers: Can I receive an update on my payment status?HideExpand Please note that we DO NOT respond to duplicate tickets regarding your payment status in order to ensure everything is organized into 1 private conversation ticket so we won't reply to this ticket if you're requesting an update. If you have questions regarding your payment status, please post inside your private conversation ticket and remain patient so we can reply back. Meanwhile, you can track your payment status here. Sellers: How can I track my payment status?HideExpand Click Here Sellers: Where can I view my payment history and logs?HideExpand Once your payment has been sent, your private conversation ticket/3 way conversation ticket will show as completed and you can view a transaction log here for your records. If you're unable to view your transfers, simply select All Actions, select Transfer, and then press GO to pull up all your past transfers. Sellers: What if my order hasn't been activated and I have questions?HideExpand If your private and 3 way conversation ticket hasn't been activated, than an agent will update this ticket shortly. .
but my vendor tell me that the fund is still in pending status, he has done all required, and has waited for almost 8 days
