How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened January 1, 2018 2. Are You The Buyer or Seller I'm the Seler 3. Total Transaction Value $1750 USD 4. Other Parties Username PlayerUp: SwearLo https://www.playerup.com/members/swearlo.231961/ Goes by: Timothy Lee and used the name Lock Park on Facebook when he stole my Facebook Account. Emails: [email protected] and has a gmail address that includes his name, but I wasn't able to get it. 5. Method Used To Pay or Receive Payment Chase Zelle Quickpay 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address n/a as he was supposed to pay me. 8. Other Parties Messenger Username Discord: lul#7296 9. Provide All Chat Logs and Additional Information Below He changed my Facebook password, but I was able to get access back and found out his phone number. It's (201) 708-5479 Here is our chat record. lul-Today at 9:33 AM Hey JC-Today at 9:36 AM How's it going? lul-Today at 9:39 AM Youre selling the ffbe account? JC-Today at 9:39 AM Yes lul-Today at 9:39 AM You said 2000 buyout? JC-Today at 9:39 AM What's a good price for you? lul-Today at 9:40 AM Hmm 1750$? JC-Today at 9:40 AM I'm down. lul-Today at 9:40 AM Alright thats cool JC-Today at 9:40 AM How do you want to do this? Do you have paypal? lul-Today at 9:40 AM Yea JC-Today at 9:40 AM Or venmo? lul-Today at 9:40 AM Do you? JC-Today at 9:40 AM Or Zelle with you bank? lul-Today at 9:40 AM I have both JC-Today at 9:40 AM I have all 3 lul-Today at 9:40 AM Do you have Any vouches? JC-Today at 9:40 AM First, allow me to give you some record of who I am lul-Today at 9:41 AM Or first time selling? JC-Today at 9:41 AM My name is John Cho First time selling It's my account And my phone number is (XXX) XXX-XXXX (I edited out my phone number) I'm a children's pastor So I'm not here to rip anyone off My account is 100% real And I'm trusting you with my REAL facebook password and login lul-Today at 9:41 AM A children's pastor? JC-Today at 9:41 AM Can I trust you? Yes lul-Today at 9:41 AM Thats cool Btw you dont have to give me your phone number haha JC-Today at 9:42 AM Just want to have you be certain that I am not out to rip you off Nothing shady here at all lul-Today at 9:42 AM Im currently going to church My namenis timothy lee JC-Today at 9:42 AM But promise me you won't mess with my Facebook account ok? haha Cool Korean I see lul-Today at 9:42 AM Im a verified trader of the playerup community Yea lol JC-Today at 9:42 AM That's awesome. We can do this anytime. You have my 100% trust. lul-Today at 9:42 AM Alright Which payment method is best for you? JC-Today at 9:43 AM Do you have Zelle? quickpay from your bank? if not Venmo is fine lul-Today at 9:43 AM Thats the one i dont have I have chase bank btw I can do venmo though JC-Today at 9:43 AM oh you can do quick pay through chase you just login to your account and click on quick pay lul-Today at 9:43 AM Ok JC-Today at 9:43 AM it will ask you for an email address lul-Today at 9:44 AM And who do i pay to? JC-Today at 9:44 AM [email protected] lul-Today at 9:44 AM Oh ok Alright got you Do you want to do the trade right now? JC-Today at 9:44 AM sure lul-Today at 9:44 AM Alright JC-Today at 9:44 AM i am giving your my phone number and email address so you can reach me lul-Today at 9:44 AM Can you send me your facebook/gmail info And the address too JC-Today at 9:44 AM in case you have any problems with facebook lul-Today at 9:44 AM That would be fine JC-Today at 9:44 AM sure lul-Today at 9:45 AM What state do you live in? JC-Today at 9:45 AM (XXX) XXX-XXXX (I edited out my phone number) California lul-Today at 9:45 AM La, San fran? JC-Today at 9:45 AM la around orange county how do you want to do this lul-Today at 9:45 AM Oh ive heard of that place JC-Today at 9:45 AM do you want to send payment first? i promise that this isn't a scam you can call me first if you like at that number lul-Today at 9:45 AM How about you send me both? JC-Today at 9:45 AM it's my cell phone Send you both? as in? lul-Today at 9:45 AM The payment info and the facebook info JC-Today at 9:46 AM When I receive your funds right? When you login to chase, if you check "Pay & transfer" and click on that, you will see QuickPay with Zelle lul-Today at 9:48 AM Well instead of the facebook Just send me the gmail log in connected to the facebook JC-Today at 9:49 AM Can you help me understand why you would need that? All you need is my facebook id and pw lul-Today at 9:49 AM So if anything goes wrong JC-Today at 9:49 AM I've restored the game many times lul-Today at 9:49 AM You can take it back JC-Today at 9:50 AM I won't do that. I will give you my home address if you want. I'm not that type of person. lul-Today at 9:50 AM Um JC-Today at 9:50 AM I'm done with the game. lul-Today at 9:50 AM I wouldnt do anything with your home address JC-Today at 9:50 AM You're saying you want my gmail address and password right? lul-Today at 9:50 AM You have no vouches but i have a verified profile JC-Today at 9:50 AM That has tons of sensitive information. Ok how do I verify my profile? lul-Today at 9:50 AM Yes the one connected to the facebook instead of the facebook info JC-Today at 9:51 AM I'm down to do that first. lul-Today at 9:51 AM You need many trades lol Then you can apply for verified JC-Today at 9:51 AM ok. can i associate a different gmail with facebook i think so then i can make another gmail account and give that to you right? lul-Today at 9:52 AM Oh you can? I didnt know JC-Today at 9:52 AM i don't know i'm trying to figure it out lul-Today at 9:52 AM I dont think you can haha JC-Today at 9:53 AM i will look into it really quick What is your mobile phone? i'm going to associate it with the gmail account i'm creating actually nm. i'll try another route first lul-Today at 9:56 AM Ok haha JC-Today at 9:59 AM Done! lul-Today at 9:59 AM Alright Then send me the new gmail connected to the facebook as well as the gmail for the payment ahain Again JC-Today at 9:59 AM gmail connected to facebook is JC-Today at 10:00 AM [email protected] pw is Iloveffbe77 (first letter is i second letter is small l) iloveffbe77 is the pw it's accidentally capitalized by microsoft word login: [email protected] pw: iloveffbe77 try it out lul-Today at 10:01 AM Alright let me see JC-Today at 10:01 AM i just logged out of that gmail account i also logged out of my facebook account for now lul-Today at 10:02 AM Ok let me check JC-Today at 10:02 AM k lul-Today at 10:02 AM Need to redownload the game lol JC-Today at 10:02 AM ok for sure does deleting mine help? probably not right? haha i can if needed lmk lul-Today at 10:03 AM Kk Game downloading will tell you if link works JC-Today at 10:04 AM ok lul-Today at 10:13 AM Ok Do you know what a code generator is? JC-Today at 10:13 AM For ffbe? or fb? lul-Today at 10:13 AM Facebook JC-Today at 10:14 AM yes you want one of the codes right? or all 10? lul-Today at 10:14 AM Yea Theres 10? JC-Today at 10:14 AM dunno lul-Today at 10:14 AM Just one for now JC-Today at 10:14 AM i'll give you what it says lul-Today at 10:14 AM Or the most recent JC-Today at 10:14 AM you changed the pw right? for the google account? lul-Today at 10:15 AM Not the google account You can still log in JC-Today at 10:15 AM just the fb account? lul-Today at 10:15 AM I cant tell if the two are linked Unless you provide me the code generator JC-Today at 10:16 AM i see. i tried logging in to facebook and it says the password was changed 2 mins ago I'm thinking that's you right? got the code lul-Today at 10:16 AM Yea is that the right fb account? JC-Today at 10:16 AM 966449 i'm going to be able to use facebook still right? lol lul-Today at 10:17 AM Of course JC-Today at 10:17 AM cool lul-Today at 10:17 AM Did you want JC-Today at 10:17 AM let me know if that code works lul-Today at 10:17 AM To get paid now? JC-Today at 10:17 AM sure. does the game work? and can you tell me how i am going to log back into facebook or are you going to give me the password? lul-Today at 10:18 AM Ywa give me a second to verify the account And then pay you JC-Today at 10:18 AM for sure I got another code 541969 lul-Today at 10:20 AM I didnt send one xd Still downloading game lol JC-Today at 10:20 AM ok lol lul-Today at 10:22 AM Taking a while lol sorry JC-Today at 10:23 AM Thanks for lmk just curious...i'm guessing you play ffbe right? lul-Today at 10:23 AM Just getting into it Stopped playing fire emblem heroes for this JC-Today at 10:23 AM Nice. lapis is way too expensive You are getting a killer deal imo I spent way too much lol lul-Today at 10:24 AM I hope haha JC-Today at 10:26 AM The rainbow drop rate used to be 1%. And on a banner the chances of getting a banner for a rainbo is 50% of 1% or 0.5%. You came in at a good time becaue the raised the rainbow drop rate to 3%. Still downloading? lul-Today at 10:29 AM JC-Today at 10:29 AM cool Just want it to work lul-Today at 10:29 AM Yea haha JC-Today at 10:35 AM FB sent another security code lul-Today at 10:35 AM Did you get another code? JC-Today at 10:35 AM 529056 Did it work? Everything there? lul-Today at 10:51 AM Sorry Was busy Yea let me pay you How do i send everything again? JC-Today at 10:51 AM ok [email protected] login to chase.com lul-Today at 10:51 AM Alright JC-Today at 10:51 AM click on the top left icon (the 3 lines) click on Pay & transfer you'll see QuickPay with Zelle click that...then put add recipient put my email address [email protected] Then you can send the money lul-Today at 10:52 AM Alright Let m try that JC-Today at 10:53 AM ok if that doesn't work venmo is fine lmk when you've sent so i can confirm thanks JC-Today at 11:00 AM and also have to work out how i can log back into facebook Any updates? ClydeBOT-Today at 11:03 AM Your message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient. Only you can see this — delete this message. JC-Today at 11:06 AM Timothy? ClydeBOT-Today at 11:06 AM Your message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient. Only you can see this — delete this message. JC-Today at 11:53 AM why did you unfriend me? ClydeBOT-Today at 11:53 AM Your message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: JC7546 Re: #1[/trigger]
Hi, so sorry to hear about this. Have you regained access to all or just FB? That's a pretty big transaction, should've went for a safer and secure transaction thru Middleman Service.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Hulk Re: #4[/trigger]
