Resolved Suspended Member - Ruddy85

Discussion in 'Disputes - Appeal Suspensions' started by Disputes, 12/8/18.

  1. Disputes

    Disputes
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    Bot Status (Automated): Handles automated general support inquiries

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    Suspended Member: @Ruddy85
    Date of Suspension: December 08, 2018
    Reason For Suspension: N/A
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    @Ruddy85

    Why are you listing items for sale via middleman services, signing into the website but then ignoring your buyers completely. This isn't right.

    @Matt.1983 has been waiting for you to deliver for over 10+ days here. Why ignore him.

    I have temporarily suspended your account here until we can figure out why you're doing this.
     
  3. Ruddy85

    Ruddy85
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    Sorry this wasn't intentional I thought i'd replied.

    The reason is I can not in good faith deliver this account in it current state and thought I had said that to Matt.

    Please extend my sincere apologies to the buyer.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Ruddy85

    Ruddy85
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    Can you please help me to resolve this suspension?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. Hulk

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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Obviously he is pissed off. He waited a week and you didn't even reply. Prior to this, you had a 2nd issue with disputing on a buyer transaction. Now MM decided to just take the loss so everyone could move forward. However we're consistently losing money every transaction with you right now and we can't continue providing these services anymore when every transaction is a risk with you. If it's a risk to us, it's a risk to every member on PlayerUp.

    So at this point, for you to restore your account, you'll need to pay back the $20 chargeback fee to offset these "fee losses" we keep incurring from your disputes here -  Verified Membership | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    You can pay for a verified member upgrade here. Once done, your account will be reactivated.

    Future reference

    - Take down your items if you can't complete a sale
    - Communicate with support don't dispute payments
     
  6. Ruddy85

    Ruddy85
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    Hi - paid

    View Order Details:

    Transaction ID : 1628276313
    Name :
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. Hulk

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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    This is now resolved.