How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened March 1, 2019 2. Are You The Buyer or Seller Buyer 3. Total Transaction Value 520 4. Other Parties Username JustWill 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username WRakitic on discord 9. Provide All Chat Logs and Additional Information Below I dont know how to add pictures. Made purchase on March 1st, seller was adamant he never recieved funds despite my PayPal showing he was paid. Claims he issued a refund and gave me a transaction id number so I called PayPal on March 4 and spoke with Emma. She said the seller got my payment and the transaction id number for the refund was a fake and doesn't exist. I contacted the seller who was adamant he issued the refund. On March 5th I called PayPal again and spoke with Eman. Eman confirmed what Emma had told me that the buyer received my payment but never issued a refund. I have a dispute open with PayPal and waiting until I can escalate the claim since the seller is refusing to talk to me now.
Pictures are of payment to seller and second is of my refunds and can see there is no refund from Llorente. The purchase was for both of his accounts he had listed and price was agreed upon.