We are moving your case forward. This is NOT an indication that your item has arrived or that you should not ship it in to us. We are simply moving your case forward to minimize your downtime. It is strongly suggested that you should provide the tracking for your shipment to us if you have not done so already which will further reduce your waiting times. Between the next 1-2 business days a promotional code for the value of the product will be provided to fulfill your RMA. Details regarding your SteelSeries RMA coupon code: its just that, done? wait for the code- buy something and wait ?
