How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened January 2nd 2024 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $320 USD 4. Other Parties Username SOCIAL SAVVY 5. Method Used To Pay or Receive Payment Crypto 6. Other Parties Email Addresses Didn't get an email address 7. Other Parties Payment Email Address Paid via Crypto to: 0x8cd3d2184155047bf43f280fce5befe161c17650 8. Other Parties Messenger Username TELEGRAM: @social_savvy WHATSAPP: https://wa.me/message/YIIOLLQPMDXLE1 SKYPE: https://join.skype.com/invite/wO5oy658I40z DISCORD: @social_savvy 9. Provide All Chat Logs and Additional Information Below All screenshots provided
Clarification Regarding Dispute Dear @Hulk I hope this message finds you well. I would like to address the recent dispute raised by @eckse and provide clarification on the situation. When I received the order for a TikTok account from @eckse, I immediately began working on delivering the account. However, while attempting to receive the login code on the associated email, I encountered a technical error that prevented me from completing the delivery. I promptly informed the buyer of the issue and, as a gesture of good faith, offered a full refund while I worked on resolving the matter. The buyer declined the refund and encouraged me to keep trying. The following day, the same error persisted, which I communicated to the buyer. Despite the technical challenges, I assured the buyer that I was committed to resolving the issue and delivering the account. Unfortunately, amidst managing multiple orders from other clients, I mistakenly overlooked replying to the buyer. This was unintentional and not indicative of any lack of effort or intent to scam. I deeply regret any inconvenience caused to the buyer. I was sincerely working toward resolving the issue and maintaining open communication, but an unfortunate oversight led to a misunderstanding. I am more than willing to issue a full refund to the buyer or deliver the account as soon as the technical issue is resolved. I kindly request you to consider my track record as a seller and my genuine efforts to resolve this issue when reviewing this matter. Thank you for your understanding and assistance in resolving this situation.
Hi @Hulk and @SOCIAL SAVVY Initially yes i declined the refund even though Social Savvy said that it would be delivered instantly, i was under the assumption that he owned the account however he claimed that he was to purchase it from a supplier. I don't know how it could be claimed as instant in this case. I declined the refund because i thought i'd be fair and give him some time however the following day when there was further excuses, i decided i wanted the refund however he didn't send me the money back. Instead he claimed he will deliver 'today' as his promise but that didn't happen, instead he ignored me. I gave him some more time before posting this review up because i thought he would deliver being a respectable seller however i still haven't got the account. I then asked again yesterday however he won't give it to me because i put this post up? What is someone like me to do? I payed for something that wasn't delivered! Please see the screenshots of our conversation on Telegram. All i want is what i paid for.
