Resolved Seller - not getting payment for very long time

Discussion in 'Help - Ask Support Questions' started by McSvalouš, 6/8/19.

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  1. McSvalouš

    McSvalouš
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    Hello, I did sell my Hearthstone account cca two monnths ago and still did not recieved any payment. Firstly my payment didnt came because the threeway conversation wasnt concluded, so I answered all buyers questions and hoped that it will conclude. That still didnt happen and I dont know why. I got message from middleman to submit payment information, so I did that, but than I got another message, that the threeway conversation ticket isnt completed and that i should resubmit payment information when it is. Since that its been 28 days, and the ticket still isnt completed. I dont know what to do, I tried to write a message to that ticket, message to middleman, but didnt get any answer. So I am asking for help here. Thank you for answers in advance.
     
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    1. Please make sure you have Requested Payment: Guide - How Do Sellers Get Paid | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    2. If you have requested payment, you can track it here: https://www.playerup.com/account/orders

    3. If you have already received your Middleman Deposit, you can cashout it here: Guide - How To Cashout Your Middleman Balance | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    4. If you have already cashed out your Middleman Wallet and waiting for payment, you can request your payment expedited. All you need to do is go to your MM Cashout Ticket. Post and say to "expedite" my payment in that MM Cashout Ticket. You can view your MM Cashout Ticket here: https://www.playerup.com/conversations/Prefix?prefix_id=892
     
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