Seller claimed account back and cancelled order, mm reverted to confirm delivery.1130000001433503545

Discussion in 'Disputes - Resolved Cases' started by cruorsitis, 2/12/21.

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  1. cruorsitis

    cruorsitis
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    @Help @Middleman

    This is my first time using the site and I'm out of my league - I dont think the seller has sold things here either as they were looking for a quick sale. Please advise any steps to take here. I dont believe it was malicious even if it has caused problems, I just want to sort this out. I included a continuous except from discord which covers the cancelling and recalling account. I have the entire log in html, csv, txt and json if requested. I didn't post the entire playerup from purchase link to end of conversations due to the varied topics and huge amount (I couldn't very well curate it to only include middle man or it doesn't make very compelling proof).

    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    1/17/21

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    PayPal/CC/Merchant Fee: 6.00
    Total Amount: 206.00

    4. Other Parties Username
    Scott Justin
    and? Rodolfo29 also used discord XRose#5584 in the listing below
    https://www.playerup.com/threads/7ds-glb-end-game-3-6-mil-box.4835111/

    5. Method Used To Pay or Receive Payment
    CC

    6. Other Parties Email Addresses
    N/A

    7. Other Parties Payment Email Address
    N/A

    8. Other Parties Messenger Username
    Discord (XRose#5584 /-later-Sanzu#3789)

    9. Provide All Chat Logs and Additional Information Below

    The seller Scott Justin (Xrose/Sanzu) is very active on discord and I have been in contact regularly during and after the incident. He wanted to buy an account for another game so when payment didn't transfer he had taken back the account, I believe to sell on the site that had the account he wanted and transferred money quickly.
    I was angry when I suddenly was locked out but upon reading discord he wasn't getting paid so he recalled the account and changed the 3 way middleman conversation topic to cancelled order (Asking me to do the same so I could get refund). I would have preferred the account but he did continue trying to initiate a conversation with MM to get questions answered as we had been trying with the conversation and tickets since the beginning. I believe we only got automated responses except for the tickets that don't deal with MM stuff and they just suggested making another conversation or ticket. Instead of an answer to our many questions MM changed the prefix. The three way conversation is here: https://www.playerup.com/conversati...30000001433503545-3-way-conversation.2033787/
    I'll list the prefix changes below for reference:
    This message is to inform both parties that Scott Justin has requested to change the prefix to Seller - Need MM Assistance
    This message is to inform both parties that Scott Justin has requested to change the prefix to Seller - Need Payment Update
    This message is to inform both parties that cruorsitis has requested to change the prefix to Buyer - Need MM Assistance
    This message is to inform both parties that Scott Justin has requested to change the prefix to Seller - Cancel Order
    This message is to inform both parties that cruorsitis has requested to change the prefix to Buyer - Cancel Order
    This message is to inform both parties that Middleman has requested to change the prefix to Seller - Confirms Delivery
    This message is to inform both parties that cruorsitis has requested to change the prefix to Buyer - Need MM Assistance
    Avatar
    Sanzu 14-Jan-21 10:14 AM
    Haha
    Wait you want to buy my account?
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    Triptamine 14-Jan-21 10:14 AM
    are you still playing your account or just leaving it while you wait?
    Avatar
    Sanzu 14-Jan-21 10:15 AM
    Just leaving it at the moment
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    Triptamine 14-Jan-21 10:20 AM
    the acct that just dropped to $120 is good but no where near as badass as yours for pvp...mostly just having the gems and a few of those ur sets that appear once (for all koF) I think 130 something ungeared 150something geared
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    Sanzu 14-Jan-21 10:21 AM
    ah
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    Triptamine 14-Jan-21 10:21 AM
    I'll buy yours for the original price if youre keen?
    Avatar
    Sanzu 14-Jan-21 10:21 AM
    yeah ofc
    want the link?
    Avatar
    Triptamine 14-Jan-21 10:23 AM
    sec u want the link first lol? im just looking in tabs
    Avatar
    Sanzu 14-Jan-21 10:23 AM
    oh okay lmao
    you gonna start a convo>
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    Triptamine 14-Jan-21 10:24 AM
    also ill pay however. I feel guilty bout suspecting even if not too much that you would scam me after I found out you just copped a much worse scam
    convo?
    Avatar
    Sanzu 14-Jan-21 10:24 AM
    never mind
    just let me know when you start the middleman
    im on my pc rn
    Avatar
    Triptamine
    also ill pay however. I feel guilty bout suspecting even if not too much that you would scam me after I found out you just copped a much worse scam
    Avatar
    Sanzu 14-Jan-21 10:25 AM
    oh no worries bro
    Avatar
    Triptamine 14-Jan-21 10:27 AM
    oh yeah that was me when i was trying to test the thing yesterday but I have nfi where it keeps the info. soz for offer spam I was trying to figure out the middleman thing (which in the faq apparently works when you make an offer)'
    Avatar
    Sanzu 14-Jan-21 10:27 AM
    oh LOL
    you did it right
    xD
    Avatar
    Triptamine 14-Jan-21 10:28 AM
    I wih I knew where i could keep track of it. couldnt find it anyway. Just a two second popup and back on the page
    Avatar
    Sanzu 14-Jan-21 10:29 AM
    i'd need to accept the offer
    make another offer
    Avatar
    Triptamine 14-Jan-21 10:30 AM
    btw when you do start playing "Kill, Maim, Murder: the history of korea" do you mind streaming it for me a bit? curious how play differs from the high intensity youtube videos
    Avatar
    Sanzu 14-Jan-21 10:31 AM
    oh yeah of course bro
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    Triptamine 14-Jan-21 10:32 AM
    and gone
    I wonder where I view private messages on this site
    Avatar
    Sanzu 14-Jan-21 10:32 AM
    wait its $250
    you offered $200
    LOL
    Avatar
    Triptamine 14-Jan-21 10:33 AM
    aw thats what I meant when I said your original price - like first line of first listing >.< no deal?
    Avatar
    Sanzu 14-Jan-21 10:33 AM
    ahh
    sure
    ill do it just for you
    the middleman fee is on you
    Avatar
    Triptamine 14-Jan-21 10:34 AM
    only if your sure though - I plan to play it until its worthless or I can give this korean mmo a try lol
    oh what's the middleman fee here? havent used this site
    the faq mentions free, $20 and other so maybe its tiered or something...complex stuff
    Avatar
    Sanzu 14-Jan-21 10:35 AM
    check your messages
    yeah..
    okay so
    check our convo
    on player up
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    Triptamine 14-Jan-21 10:38 AM
    ya got it
    Avatar
    Sanzu 14-Jan-21 10:38 AM
    and click buy now with middleman service
    Image attachment
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    Triptamine 14-Jan-21 10:39 AM
    just reading through - I think its going to make me use paypal anyway >.<
    Avatar
    Sanzu 14-Jan-21 10:39 AM
    yeah maybe haha
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    Triptamine 14-Jan-21 10:41 AM
    I can use skrill/amazon/google pay but I think skrill is the only one without a fee and it takes a few hours to charge lol - fee it is)
    Avatar
    Sanzu 14-Jan-21 10:42 AM
    alright no problem
    Avatar
    Sanzu 14-Jan-21 10:53 AM
    you tryna figure it out?
    Avatar
    Triptamine 14-Jan-21 10:59 AM
    ya - got a phone call 5 mins ago
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    Sanzu 14-Jan-21 11:01 AM
    ah okay
    no worries
    Avatar
    Triptamine 14-Jan-21 11:08 AM
    k phone call done back to many payment options
    Avatar
    Sanzu 14-Jan-21 11:08 AM
    haha alrright
    just keep me updated
    Avatar
    Sanzu 14-Jan-21 11:23 AM
    any update?
    Avatar
    Triptamine 14-Jan-21 11:24 AM
    ya - I tried google pay but it says early 2021 you need an app and cant use the website so went back - just logging into skrill/paypal etc see if I can do it easily atm
    Avatar
    Sanzu 14-Jan-21 11:24 AM
    alright sounds good
    Avatar
    Triptamine 14-Jan-21 11:55 AM
    ok worked after I used mastercard 2 and set it as debit and didnt specify north nowra, just nowra.....these guys must get alot of fraud - I barely get asked for a name with this card on most sites lol
    Avatar
    Sanzu 14-Jan-21 12:01 PM
    ah great
    busy at the moment
    will u be able to wait?
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    Triptamine 14-Jan-21 12:39 PM
    yeah im busy with this stupid site =p. photo id, recent bill+ other forms of id if requested.....damn dude pretty sure both an online casino and bitcoin exchange/wallet i lost access to needed about the same...maybe less documents >.<
    Avatar
    Sanzu 14-Jan-21 12:44 PM
    oh jeezus
    thats so much lmao
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    Triptamine 14-Jan-21 12:45 PM
    nice of them to let me know after they took your money and thier service fee that the admin here used to work as an immigration cop =/
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    Sanzu 14-Jan-21 12:45 PM
    oh wtf?
    thats insane
    Avatar
    Triptamine 14-Jan-21 12:46 PM
    I made the immigration part up....it may still be true though
    Avatar
    Sanzu 14-Jan-21 12:47 PM
    ahhh okay
    are you having trouble?
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    Sanzu 14-Jan-21 01:50 PM
    still there?
    Avatar
    Triptamine 14-Jan-21 01:50 PM
    yeah still here...just waiting on them now I think
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    Sanzu 14-Jan-21 02:03 PM
    ah kk
    Avatar
    Sanzu 14-Jan-21 02:45 PM
    lmk when they get back to u
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    Triptamine 14-Jan-21 02:49 PM
    2 finally changed to blue like 1 so...close
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    Sanzu 14-Jan-21 02:49 PM
    huh?
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    Triptamine 14-Jan-21 02:54 PM
    Nevermind I thought we would have been contacted now that its on the final step >.<
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    Sanzu 14-Jan-21 03:01 PM
    yeah haha
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    Sanzu 14-Jan-21 03:20 PM
    Image attachment
    this is confsuing kek
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    Triptamine 14-Jan-21 03:23 PM
    the support just post link or tell you they cant answer the same question twice....goddamn I hate this system >.<
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    Sanzu 14-Jan-21 03:24 PM
    yeah lmao
    honestly bro
    do you just wanna do direct to save our time?
    unless
    your card got charged already
    Avatar
    Triptamine 14-Jan-21 03:27 PM
    Id love to but you're right the first thing they did was take money for you and fees, then there is a huge thing where you fill in the id of seller the url of item etc
    Avatar
    Sanzu 14-Jan-21 03:27 PM
    yeah..
    can u cancel it?
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    Triptamine 14-Jan-21 03:28 PM
    think your done. nope give enough real world info and id so they can commit identity fraud....ffs what a pain
    Avatar
    Sanzu 14-Jan-21 03:28 PM
    yeah..
    lmao that sucks and annoying
    okay so i guess
    we're just waiting on the 3 way conversation?
    Avatar
    Triptamine 14-Jan-21 03:30 PM
    yeah
    no cancelling...just order numbers and pending
    Avatar
    Sanzu 14-Jan-21 03:36 PM
    alright
    Avatar
    Sanzu 14-Jan-21 04:05 PM
    This is honestly taking so long
    Player up sucks lmao
    Avatar
    Triptamine 14-Jan-21 04:06 PM
    read the non vip forums - pretty much all the same sort of threads....1k pages of them
    https://www.playerup.com/threads/3way-delivery-group-not-created.4445547/
    3way delivery group not created
    I had 2 sales, but the delivery group has not been created yet
    Buyers are waiting and nervous for the past 48 hours
    middleman order startup_...
    Thumbnail
    sounds familiar
    I guess they want you to pay and upgrade your account to get actual answers or service
    Avatar
    Sanzu 14-Jan-21 04:09 PM
    That’s so dumb wtf
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    Triptamine 14-Jan-21 04:10 PM
    yep...
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    Sanzu 14-Jan-21 04:10 PM
    Fck player up
    Zzzz
    Welp
    Hopefully they get back to us ASAP
    Avatar
    Triptamine 14-Jan-21 04:11 PM
    yeah man sleep if u need to, i ******* will need to soon. what a piece of love you site
    Avatar
    Sanzu 14-Jan-21 04:11 PM
    Yeah
    We could’ve just done direct and been over it for hours now LOL
    But it’s okay
    Avatar
    Triptamine 14-Jan-21 04:12 PM
    yeah seconds vs hours....days? who knows
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    Sanzu 14-Jan-21 04:13 PM
    Yup..
    Welp let’s keep our heads up bro
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    Triptamine 14-Jan-21 04:33 PM
    yeah so frustrating though
    https://www.playerup.com/support-ti...my-credit-card-still-waiting-for-my-order.88/
    says right there they dont charge card until *seller delivers....except they did...and they are the ones not delivering
    Avatar
    Sanzu 14-Jan-21 04:49 PM
    Hey bro
    Was busy
    Yeah we’d just have to wait for now
    I’ll let you know
    And let me know if middleman contacts you
    Avatar
    Triptamine 14-Jan-21 05:11 PM
    yeah man if I hear anything I'll let you know...hopefully its not too long
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    Sanzu 14-Jan-21 05:15 PM
    Yeah me too bro
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    Sanzu 15-Jan-21 03:09 AM
    Hey you there?
    The 3 way conversation is ready
    Check your inbox on player up
    Avatar
    Triptamine 15-Jan-21 03:11 AM
    hey
    Avatar
    Sanzu 15-Jan-21 03:12 AM
    Check ur inbox in player up
    Avatar
    Triptamine 15-Jan-21 03:13 AM
    Oh...things happened!
    so now you need to follow the guides right? then it'll be on me to do stuff
    Avatar
    Sanzu 15-Jan-21 03:17 AM
    Yeah
    Give me a second
    I’ll get back to you in a few mins
    Need to do stuff at the moment
    Is that okay?
    Avatar
    Triptamine 15-Jan-21 03:18 AM
    no hurry now lol we waited a day already
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    Sanzu 15-Jan-21 03:18 AM
    For real haha
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    Triptamine 15-Jan-21 03:19 AM
    although its 3am....so if i doze off at some point and my heaphones fall off the discord pings will probably miss the mark =/
    Avatar
    Sanzu 15-Jan-21 03:30 AM
    you there still?
    wake up
    KekwAids
    Started a call that lasted 0 minutes.
    seems like you fell asleep
    PepeBoob
    let me know when youre up
    then we can continue
    Avatar
    Triptamine 15-Jan-21 03:36 AM
    still up
    Avatar
    Sanzu 15-Jan-21 03:36 AM
    oh bet
    Avatar
    Triptamine 15-Jan-21 03:36 AM
    toilet soz
    whats up?
    Avatar
    Sanzu 15-Jan-21 03:36 AM
    about to send acc info
    Avatar
    Triptamine 15-Jan-21 03:37 AM
    ok so back to playerup >.<
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    Sanzu 15-Jan-21 03:41 AM
    confirm the delivery
    Avatar
    Triptamine 15-Jan-21 03:45 AM
    yup - just logging out and using code thing
    Avatar
    Sanzu 15-Jan-21 03:45 AM
    alrigh
    Avatar
    Triptamine 15-Jan-21 03:45 AM
    needed to save my old sync codes so i can fix it up latr
    Avatar
    Sanzu 15-Jan-21 03:47 AM
    ah kk
    Avatar
    Triptamine 15-Jan-21 03:47 AM
    snd bluestaks takes like 2 minutes to open app on this lappie >.<
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    Sanzu 15-Jan-21 03:49 AM
    please dont change anything yet, update the order to delivery completed first in player up
    Avatar
    Triptamine 15-Jan-21 03:49 AM
    yup
    Avatar
    Sanzu 15-Jan-21 03:52 AM
    done yet?
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    Triptamine 15-Jan-21 03:53 AM
    yeah I just read the instructions 10 times
    last thing I want is more playerup bs
    so should be confirmed now
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    Sanzu 15-Jan-21 03:57 AM
    this is confusing
    i have "sellers- confirms delivery"
    but its not doing anything
    i think
    Avatar
    Triptamine 15-Jan-21 03:58 AM
    K i wont update email or change login til you get money then
    Avatar
    Sanzu 15-Jan-21 03:58 AM
    "The buyer is now authorizing PlayerUp to close this transaction and release their payment held in escrow by PlayerUp to the seller. If this is a mistake or the seller didn't deliver, please uncheck the Buyer - Confirm Delivery prefix order status."
    Avatar
    Triptamine 15-Jan-21 03:58 AM
    this site is pretty love you
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    Sanzu 15-Jan-21 03:58 AM
    yeah
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    Triptamine 15-Jan-21 03:59 AM
    so now I guess you wait for them to pay up...hopefully the guy that started the 3 way chat thing is still there so it gets done now
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    Sanzu 15-Jan-21 04:00 AM
    yeah..
    Avatar
    Triptamine 15-Jan-21 04:01 AM
    so lesson #1 if you're in a hurry...or just want an easy experience.....dont use playerup
    also dont trade steam cards coz your in a hurry
    any update on that refund man?
    Avatar
    Sanzu 15-Jan-21 04:02 AM
    bruh wtf is this
    i need to upload so much stuff
    KekwAids
    yeah should get it tmr or this weekend
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    Triptamine 15-Jan-21 04:03 AM
    thats what they hit me with before
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    Sanzu 15-Jan-21 04:03 AM
    do you just wanna cancel it
    and do direct
    youll get refunded if we cancel
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    Triptamine 15-Jan-21 04:04 AM
    um how much love you do they want? i eventually got it to work with just a phone bill
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    Sanzu 15-Jan-21 04:04 AM
    this is so much work
    never using this site again
    i can cancel the transaction
    and youll get your money back in a few days
    Avatar
    Triptamine 15-Jan-21 04:05 AM
    coz cancelling is a huge pain in the love you....I expect them to take a week or two while processing* and then take thier max 12% refund fee on top of what they already hit me with
    yeah its the worst site ive used
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    Sanzu 15-Jan-21 04:06 AM
    yeah same...
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    Triptamine 15-Jan-21 04:07 AM
    not just because of the crap required....the horribly slow response times and bot auto responses to questions unless you pay min $20 usd for the first tier vip upgrade - that gets you live chat
    ******* scam love you. if your going to have such a convuluted process and charge fees for love you - dont charge extra for ******* live chat
    Avatar
    Sanzu 15-Jan-21 04:09 AM
    right??
    it should be auto live chat
    no fee or anything smh
    Avatar
    Triptamine 15-Jan-21 04:10 AM
    yeah its even in the bottom right corner. took me a while before I discovered it was a VIP/platinum/other metals and love you - only feature
    and you dont find out anything till they have already charged you - its all hush
    Avatar
    Sanzu 15-Jan-21 04:10 AM
    want me to cancel the transaction?
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    Triptamine 15-Jan-21 04:11 AM
    like "hey bro, it might not work great but,,,slip us a 20 and ill get love you movin ay ;)"
    I really dont
    theyve already cost me too much in fees
    and max 12% refund fee sounds like "exactly 12% refund fee" by what ive dealt with so far
    and slow as hell for having a peasant free account
    Avatar
    Sanzu 15-Jan-21 04:14 AM
    why is there a fee for a refund wtf
    dumb site
    Avatar
    Triptamine 15-Jan-21 04:15 AM
    yeah after everything else the 2.5-12% refund fee sees completely within expectations
    Avatar
    Sanzu 15-Jan-21 04:17 AM
    This site is very confusing for both of the seller and buyer. The seller (me) and the buyer have updated to "confirms delivery". I am exactly not sure what to do next, please inform us. We tried following the steps but nothing seems to be working properly. And it is honestly starting to irritate me and the buyer.
    i said this in the 3 way conversation
    Avatar
    Triptamine 15-Jan-21 04:18 AM
    what the hell ar they doing now? I figuredthey would have already done all the id bullshit that took me forever for both of us but I gues not?
    Avatar
    Sanzu 15-Jan-21 04:19 AM
    yeah...
    now we wait for them to reply..
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    Triptamine 15-Jan-21 04:28 AM
    I agreed with you in the 3 way chat
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    Sanzu 15-Jan-21 04:28 AM
    LOLLL
    lmao i read it
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    Triptamine 15-Jan-21 04:31 AM
    sad but true
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    Sanzu 15-Jan-21 04:31 AM
    yeah
    hopefully they realize how crap the site is
    Avatar
    Triptamine 15-Jan-21 04:32 AM
    so looks like i dont get updated anymore until whatever they are making you do get green lit
    I think its by design. who the love you makes chat a paid feature
    Avatar
    Sanzu 15-Jan-21 04:32 AM
    right
    dumb asf lmao
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    Triptamine 15-Jan-21 04:33 AM
    if it was easy you wouldnt need chat so they make it ******* retarded and make bank on all the vip upgrades
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    Sanzu 15-Jan-21 04:33 AM
    yeah
    or what you can do is
    i cancel the transaction
    call your bank for a full refund so you dont get fee
    Avatar
    Triptamine 15-Jan-21 04:34 AM
    probably make more off that then the % they take in payment, transaction fee, middleman etc
    Avatar
    Sanzu 15-Jan-21 04:36 AM
    yeah
    it seems like player up had so much more fees
    than direct paypak
    KekwAids
    Avatar
    Triptamine 15-Jan-21 04:37 AM
    its 4.30am on a friday but my bank will make me go to a branch and sign love you that says i didnt place the order then send it off to sydney. usually better to deal straight with mastercard and get them to reverse the payment but these guys have enough on me that id probably get done for fraud rather than them after the whole id fiasco
    they could legit start a phone plan or rent a house in my name atm
    Avatar
    Sanzu 15-Jan-21 04:38 AM
    yeah lmao
    its crazy
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    Triptamine 15-Jan-21 04:39 AM
    lol yeah especially since I thought to make it quick so didnt want to wait up to a few hours to fund a source they accept payment from with 0 fees
    its about the same but I probably wouldnt put up with this love you unless i was buying an account for 1k and it wasnt listed anywhere else
    and id pay thier vip account hidden fee to avoid the bullshit in that case
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    Sanzu 15-Jan-21 04:41 AM
    yeah lmaoo
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    Triptamine 15-Jan-21 04:46 AM
    NO!!!! the bar cosmetic that gives daily 5* xp pots isnt here...I like to collect them (and then use prettty much only 3 and 4 star to get to level 80)
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    Sanzu 15-Jan-21 04:47 AM
    oh lmao
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    Triptamine 15-Jan-21 04:52 AM
    Am i ok to buy the weekly and monthly gem pack on the account? I figure I might as well try to get enough for esca or meli and have as much fun as i can while i wait for stock to exist for a desktopp pc or the new laptops to...not sell out in minutes like every decent component has for the past 4 3-4 months
    Avatar
    Sanzu 15-Jan-21 04:52 AM
    yeah you can start doing those
    but pls
    dont
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    Triptamine 15-Jan-21 04:52 AM
    figure that worst case they decide your id isnt worthy of thier shitty site and we refund I'll still direct
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    Sanzu 15-Jan-21 04:52 AM
    change any account info yet
    while i have not receive the money
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    Triptamine 15-Jan-21 04:53 AM
    yeah wont change anything till you have money
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    Sanzu 15-Jan-21 04:53 AM
    okay cool
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    Sanzu 15-Jan-21 07:46 AM
    Everytime
    They say middleman replied
    I don’t See anytbing in the 3 way conversation
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    Triptamine 15-Jan-21 07:46 AM
    lol so dumb let me check
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    Sanzu 15-Jan-21 07:46 AM
    Alright
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    Triptamine 15-Jan-21 07:48 AM
    yeah nothing after you requested mm at all
    so you got a pm maybe instead of 3 way convo or was this reply meant to be in 3 way conversation
    Avatar
    Sanzu 15-Jan-21 08:17 AM
    I checked my pm
    There’s nothing
    1KekwAids
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    Triptamine 15-Jan-21 08:19 AM
    I never got anything to say id was verified....just a dm from you saying that 3 way convo was open - so your waiting on them to release funds and that isnt in the 3 way convo or your account yet >.<
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    Sanzu 15-Jan-21 08:20 AM
    yeah
    if i dont get anything in 24 hours
    ill cancel the transaction
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    Triptamine 15-Jan-21 08:20 AM
    Hopefully its a bit quicker than yesterday - maybe with that VIP account (actually that is one of the advertised benefits- - jump all queues
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    Sanzu 15-Jan-21 08:20 AM
    call ur bank for full refund
    yeah xD
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    Triptamine 15-Jan-21 08:25 AM
    the faq for verification had it listed as may take up to 48 hours ffs. thank god we didnt have to wait that long
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    Sanzu 15-Jan-21 08:28 AM
    yeah lmao
    Avatar
    Triptamine 15-Jan-21 08:33 AM
    Step 1: Order Is Activated
    Once an order is activated, you will see 2 conversation tickets displayed here
    Step 2: Submit Your Payment Information
    Once you have completed your delivery inside your 3 way conversation ticket, inside your private conversation ticket will be a link for you to submit your payment/order information.
    https://www.playerup.com/conversations/
    does that have a second message for you?
    looks like payment status is seller only info
    Avatar
    Sanzu 15-Jan-21 08:37 AM
    huh?
    what do ido
    Avatar
    Triptamine 15-Jan-21 08:46 AM
    I was trying to find out the status of payment and kept coming accross this guide https://www.playerup.com/threads/guide-how-do-sellers-get-paid.3295210/
    Guide - How Do Sellers Get Paid

    Step 1: Order Is Activated
    Once an order is activated, you will see 2 conversation tickets displayed here
    Step 2: Submit Your Payment...
    Thumbnail
    Avatar
    Sanzu 15-Jan-21 09:25 AM
    Sorry busy atm bro
    What’s the plan?
    Avatar
    Triptamine 15-Jan-21 09:34 AM
    same as when i paid I guess. wait. I sent you the link i found in case you havent come across it and just missed something
    Avatar
    Sanzu 15-Jan-21 10:14 AM
    Hm I checked everything
    This site is really confusing :/ (edited)
    Avatar
    Sanzu 15-Jan-21 11:28 AM
    You there?
    Cancel the order
    This is too confusing and shitty site
    I’m gonna be changing the account info
    Avatar
    Triptamine 15-Jan-21 11:32 AM
    wait what?
    I paid you though bro....at least wait until they transfer you the money like i did while paying yesterday. i agree its love you and slow
    Avatar
    Sanzu 15-Jan-21 11:36 AM
    Kk
    We’ll wait for a day or two
    How does that sound
    Avatar
    Triptamine 15-Jan-21 11:37 AM
    much better...they are love you but they obviously work to some extent since so many people use it.
    Avatar
    Sanzu 15-Jan-21 11:37 AM
    Yeah :/
    Avatar
    Triptamine 15-Jan-21 11:37 AM
    did u read the guide i found - about them sending you a message once delivery is confirmed
    Avatar
    Sanzu 15-Jan-21 11:38 AM
    No?
    Avatar
    Triptamine 15-Jan-21 11:38 AM
    ;/? no message?
    Avatar
    Sanzu 15-Jan-21 11:38 AM
    I missed that
    Nope
    No message
    Avatar
    Triptamine 15-Jan-21 11:38 AM
    https://www.playerup.com/threads/guide-how-do-sellers-get-paid.3295210/
    Guide - How Do Sellers Get Paid

    Step 1: Order Is Activated
    Once an order is activated, you will see 2 conversation tickets displayed here
    Step 2: Submit Your Payment...
    Thumbnail
    I was trying to figure out if anything had changd but that stuff is only for the seller so i couldnt see anything
    im going to sleep for an hour or two man ( they chose like 3.30am to do the chat thing and ive been up since trying to get it to work)
    Avatar
    Sanzu 15-Jan-21 11:41 AM
    Yeah..
    No worries bro
    I’ll let you know when I get a message
    Avatar
    Triptamine 15-Jan-21 11:42 AM
    k thx
    Avatar
    Sanzu 15-Jan-21 11:48 AM
    np
    Avatar
    Triptamine 15-Jan-21 12:30 PM
    also just a suggestion - after farming enough gold food for 2-3 weeks and anything else needed (more ult food for 60 gems, hp for gb pierce if you use it) I was going to start collecting the foods to get 5 of the the ch 6, 1 hour recipes improve passive gold from hawk (they are all 1684/hr 40416/24hr base sos 202k/day but they also benefit the most from the bar cosmetic that decreases calculation time by 5 minutes - works out 9.1% profit for what is already 15 or 16% better than the 2nd place foods
    it was a bigger deal before 7% increase but it also works well if u need to swap it out (in my case to fill up my inventory with 5* xp pots
    still only 220k/day though. I also changed your bulletin board to 20 friend coins from I think 7000g per daily mssion - works the ap pot for 20 dailies is worth about 3 times the 140k of the gold one (half stam books)
    Avatar
    Sanzu 15-Jan-21 12:38 PM
    LOL
    You talking about gold?
    It’s okay
    You can just auto books
    I have a farming team
    1KekwAids
    Avatar
    Triptamine 15-Jan-21 12:39 PM
    yup - just trying to tell you hat i messed with if you want it back?
    Avatar
    Sanzu 15-Jan-21 12:39 PM
    No worries bro
    Let’s just wait for the message
    Avatar
    Triptamine 15-Jan-21 12:41 PM
    Oh I auto books 1 hit per round too - just makes ap pots more valuable. we sometimes get events that are very close to books without the 2 day timer - i think we only got one of the jp events that were better - the rest nm decided needed to be fixed for a global audience
    I wasnt sure if it was the message or the emotion of something you sunk so much tiime into - without korean action mmo to take the slack
    Avatar
    Sanzu 15-Jan-21 12:43 PM
    Yeah lmaooo
    Avatar
    Triptamine 15-Jan-21 12:45 PM
    Im pretty hyped too though I'll start from scratch. maybe buy a low level account with some of the cash store stuff if it seems better
    will need to look into classes now...youve tainted me by showing the ninja and mid rrange murder guy
    oh right - I also changed the table out of habbit to 70% money back on gifts. I buy gifts at 50% off (I went nuts with the recent passive discounts on towns/cosmetics and cs units - with donation and demon it worked out 73 or 78% off everything in town and there was double stock for everything too so I bought out every popup shop i was awake for.....that way on daily gift runs I get money and 500 affection points lol
    but i didnt realise you had no items (they kill your inventory space when you do it the way i did) so if ididnt change back to talk bonus go nuts!
    Avatar
    Sanzu 15-Jan-21 12:53 PM
    LMAOO
    its dope bro
    Avatar
    Triptamine 15-Jan-21 12:53 PM
    other than that I should have only changed team 5 coz i knew it inside out and wanted to play with other teams you had after I'd farmed, killed the 5 guys for sa stones hammers etc and then start pushing in pvp and get faily box from brawl
    Avatar
    Sanzu 15-Jan-21 12:53 PM
    theres fresh acounts that go for $69
    for black desert online
    alright sounds good
    Avatar
    Triptamine 15-Jan-21 12:55 PM
    its console pc cross play right? I could start onn console then jump on pc when i have one
    Avatar
    Sanzu 15-Jan-21 12:56 PM
    yeah but
    its no cross platform
    and pc
    is super populate
    also
    pc is alot easier and makes you a beast in pvp
    Avatar
    Triptamine 15-Jan-21 12:57 PM
    ah if its not cross platform then im out
    m&k look like they will be the goods with the precise action rpg fights
    Avatar
    Sanzu 15-Jan-21 01:01 PM
    Yup
    It’s really good
    The graphics are insane man
    Don’t play console
    It sucks
    1KekwAids
    Pc is where it’s at
    Avatar
    Triptamine 15-Jan-21 01:13 PM
    yeah only bad ports - and to be fair ffxiv or xi if you dont care about all the qol mods are better or as good on console
    by im out i mean, of playing console first. if i cant continue on pc then its no use
    Avatar
    Sanzu 15-Jan-21 01:51 PM
    Yeah haha
    Avatar
    Triptamine 15-Jan-21 03:22 PM
    Hey
    can you post a screenie of https://www.playerup.com/account/orders pls
    trying to figure out why they havent paid you yet.
    Avatar
    Sanzu 15-Jan-21 03:37 PM
    Image attachment
    Seems like it’s pending
    So we’ll just have to wait
    Avatar
    Triptamine 15-Jan-21 03:44 PM
    ah soo frustrating
    Avatar
    Sanzu 15-Jan-21 03:44 PM
    I know bro
    Avatar
    Triptamine 15-Jan-21 03:44 PM
    ok well if you cbf doing dailies let me do them ^^, hopefully its sorted soon so we wont have to worry
    Avatar
    Sanzu 15-Jan-21 03:46 PM
    Yeah I know
    Hopefully
    Avatar
    Triptamine 15-Jan-21 03:48 PM
    but they really ounish you for not using the site enough (3 times or $1000/ month) or $20 for the cheapest account upgrade all the way to $100 a month fee unless you sell 10k or more per monthllllthat gets you 'instant transfers and instant verification banners and features)....
    Avatar
    Sanzu 15-Jan-21 03:53 PM
    It’s dumb
    All they want is money
    Avatar
    Sanzu 17-Jan-21 03:14 AM
    Hey
    Any update for you?
    I saw we marked for a MM assistance
    But all we get is automated messages
    Which is so dumb
    Avatar
    Triptamine 17-Jan-21 04:22 AM
    Yeah I made a post in the forum saying its been almost 3 days Neither seller or I got private chat with mm as desribed throughout the site just the 3 way conversation. MM didnt answer any questions in there at all and any messages were just bots pointing to random guides. meanwhile no moneyy transfer, no assistance setting up acct like the <link> or any of the othr features in that ink. I don't know if we did soomething or the system messed up but the bots arent answering that either. Do I need VIP and live chat to do deals on this site?
    which is now locked and edited out anything insulting ******* mm lol
    1KekwAids
    1
    but yeah a few hours ago I got a new single convo....it was a bot saying to activate the buying process - with links to all the bs (id, statement with same address as card used etc)...literally the exact same message from day 1
    now is the bot retarded (yes, of course) oe do they expect us to do everything again? Its different from the reply in the forum so this might just be mm fixing all my problems with his 'let bot answer' button
    Avatar
    Sanzu 17-Jan-21 04:28 AM
    Yeah lmfaoooo
    Avatar
    Triptamine 17-Jan-21 04:28 AM
    a few other people in support forum have had very similar/same problems as us in the last week - delays and payment part of the process never happening. They seem to be getting sorted out by actual people so thats something I guess
    Avatar
    Sanzu 17-Jan-21 04:28 AM
    Do you still wanna wait it out?
    Avatar
    Triptamine 17-Jan-21 04:28 AM
    I have no other option
    Avatar
    Sanzu 17-Jan-21 04:28 AM
    You can cancel it...
    But the fee is the thing that’s stopping you
    ?
    What about this
    Avatar
    Triptamine 17-Jan-21 04:29 AM
    the refund option dissapeared when I agreed that I got the account and it was as described
    Avatar
    Sanzu 17-Jan-21 04:29 AM
    No I can cancel it
    Avatar
    Triptamine 17-Jan-21 04:29 AM
    or id certainly consider something
    Avatar
    Sanzu 17-Jan-21 04:29 AM
    I can cancel the order
    Avatar
    Triptamine 17-Jan-21 04:29 AM
    really? you got the power man
    what happens to my miney and whther its slower or faster is still in the air though
    Avatar
    Sanzu 17-Jan-21 04:30 AM
    Your money is still gonna get refunded
    Since it’s still on pending
    Want me to cancel it?
    After I cancel if
    We can do direct PayPal
    And I give you the account
    That way we can be over this dumb website
    And whatever they take from your money
    I’ll refund it myself to you (edited)
    Coz I feel bad
    Avatar
    Triptamine 17-Jan-21 04:31 AM
    Like I broke thier rules by not changing the pw and email as soon as i changed it to recieved....but it was too shitty a thing to do when you were waiting on money so i left it open for peace of mind while site does what site does...waste ******* time
    Avatar
    Sanzu 17-Jan-21 04:32 AM
    Yeah exactly
    Thank you for@doing that honestly
    I would’ve been so worried
    I’m going to cancel it
    Is that okay?
    Avatar
    Triptamine 17-Jan-21 04:32 AM
    yeah man your call. they've showed how ******* incompotent they are
    Avatar
    Sanzu 17-Jan-21 04:32 AM
    After cancellation
    Yeah smfh
    It irritates me
    Avatar
    Triptamine 17-Jan-21 04:34 AM
    K i'll brb in about 5
    Avatar
    Sanzu 17-Jan-21 04:34 AM
    okay your turn bri
    i think you need to change the order status to "buyer- cancellation requesst"
    go to the 3 way convo
    Avatar
    Triptamine 17-Jan-21 04:45 AM
    k ill see if it lets me change things
    just a sec - this takes a while.....too much love you open so when i launch the browser with like 90 tabs from this site it kinda hates me (and two instances of bluestacks, youtube program etc cant help
    oh sweet. forgot i was playing setting for the great suspender addon. all the tabs come in blank and then slowly populate titles and mouse over stuff
    yep you were right
    after you did it It moved cancel to the top and it was clickable again
    now who knows what happens
    Avatar
    Sanzu 17-Jan-21 04:52 AM
    hey
    sorry was busy
    wanna do direct?
    you should get your refund in 2-3 business days
    also!
    i got sairel to 3/6
    my paypal is [email protected]
    let me know what you think!
    Avatar
    Sanzu 17-Jan-21 05:29 AM
    still there? (edited)
    Avatar
    Triptamine 17-Jan-21 05:32 AM
    ya
    gmail is linked right so its only email services?
    Avatar
    Sanzu 17-Jan-21 05:34 AM
    what do you mean?
    about paypal?
    you can just type my email
    you can send the money that way
    Avatar
    Triptamine 17-Jan-21 06:03 AM
    nah about the account. man my heart dropped when I got disconnected due to conflicting sign in and thats always going to be a risk with an account
    hell even unbound accounts are returned to owners by netmarble if they fill in the form, can answer questions or better yet show a receipt
    so its just a bit harsh that ive already lost whatever crap sites decides to not return
    Avatar
    Sanzu 17-Jan-21 06:07 AM
    ah totally understandable bro
    Avatar
    Triptamine 17-Jan-21 06:07 AM
    but yeah I know you were just paranoid that you were going to lose your account then...im feeling anxious about that now...it would suck and I couldnd do a thing
    Avatar
    Sanzu 17-Jan-21 06:07 AM
    no worries man
    yeah
     
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    Hello, Have you looked into this at all? I haven't heard anything since this request from @Help

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    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

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    Wait For An Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
     
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