How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Apr 6, 2017 To Apr 24,2017 2. Are You The Buyer or Seller Buyer 3. Total Transaction Value $200 USD 4. Other Parties Username Enlee 5. Method Used To Pay or Receive Payment Visa gift cards delivered through Walmart 6. Other Parties Email Addresses unkown 7. Other Parties Payment Email Address Unkown 8. Other Parties Messenger Username Kik- bro!!! is typing 9. Provide All Chat Logs and Additional Information Below I have snapshots of the chat but am unable to insert pictures here
How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Apr 6,2017 to apr,24 2017 2. Are You The Buyer or Seller: I'm the Buyer 3. Total Transaction Value $200 USD 4. Other Parties Username Example: Enlee 5. Method Used To Pay or Receive Payment Example: Visa gift cards through wall-mart 6. Other Parties Email Addresses Unkown 7. Other Parties Payment Email Address Unkown 8. Other Parties Messenger Username Kik: bro !!! is typing 9. Provide All Chat Logs and Additional Information Below was provided in previous Thread
How long do I have to wait till refund? please provide date and refund method is through player up credits
For the record the user @Enlee has also previously been found to possess the same IP as a banned scammer in the same section related to this dispute. Banned user being Xezz.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: KenjiShu Re: #7[/trigger]
Are my other orders on hold due to this, because I orderd 4 items and also sent extra verification but still have received a response from middleman. It has been 2 days
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). What can you do next to resolve this issue? Since this is an off-site transaction, you need to immediately open a dispute with the company you used to transfer the money, hopefully before the seller moves those funds. Unfortunately, you cannot file a dispute because you paid @Enlee with a visa gift card, this means that @Enlee would have already redeemed the codes on the cards. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost properly or funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: freechest Re: #15[/trigger]
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Bigboi69 Re: #16[/trigger]
Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost properly or funds - Guide - Combat Fraud Service