How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened april 8 2016 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value was account for account 4. Other Parties Username i dont know he messaged me from skype 5. Method Used To Pay or Receive Payment we traded for accounts 6. Other Parties Email Addresses once again dont know 7. Other Parties Payment Email Address their was no email 8. Other Parties Messenger Username kik:middlemantrading and kik:wizard101stormlord 9. Provide All Chat Logs and Additional Information Below i know they are not in order but that is it
On every thread on every page on PlayerUp.com we have an icon that says Middleman Sellers Guide. Once you click on this icon, you will see: How does it work? 1). Sellers create and post middleman buy now listings (click here) 2). Buyer clicks on buy now listing and completes payment 3). We verify and secure the buyers payment 4). We create a 3 way conversation ticket with the Buyer and Seller 5). We inform the Seller which specific account information they need to release to the Buyer 6). During this process, we will communicate and guide both the Buyer and Seller 7). Buyer secures and verifies the account 8). Payment is then disbursed to the Seller When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, PlayerUp, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons. Do you use Skype, PlayerUp or another messenger service? No. All middleman transactions are done through PlayerUp.com for security reasons. Anyone who attempts to contact you through a 3rd party messenger claiming they are us is fraudulent.
Obviously the person scammed you portraying our name to steal from you. Since you traded accounts, recommendation is contact the game publisher and recall access to your account. If you have the users playerup username, we can investigate further but beyond that since it didn't go through the actual PlayerUp Middleman Services, we are unfortunately limited here.