Scam prevention

Discussion in 'Help - Find Support Answers' started by Faisal Latif, 4/3/20.

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  1. Faisal Latif

    Faisal Latif
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    Unverified Member

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    Hi,
    I received a msg for my ad for the buying and it saying “This message is to inform you that we have received Izennnnnnox’s order details.Before check out the money you have to send the account information includes login and others.This is Automated Response just reply for the information and we will send it to the buyer.Thanks.” I just want to know is it a legit msg from your website or someone trying to scam me and get my account information which I am selling, I am suspicious due to the account which I got msg from is only made 1 hour ago and its not verified and does not seems to be the account of any the any modreator of your website, please help me out in this matter so I can securely sell my account, thanks I have add a screenshoot of the msg I received which was supposed to he from one of your mededator of the website

    A883D0F6-B3A4-4DD3-AF32-DF16502CAABA.png
     
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    playup

    Buyers: I just paid. How do I start my order?HideExpand

    If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly.

    Sellers: How do I receive payment after completing my order inside the 3 way conversation?HideExpand

    Please read this step by step guide

    Sellers: Can I receive an update on my payment status?HideExpand

    Please note that we DO NOT respond to duplicate tickets regarding your payment status in order to ensure everything is organized into 1 private conversation ticket so we won't reply to this ticket if you're requesting an update. If you have questions regarding your payment status, please post inside your private conversation ticket and remain patient so we can reply back. Meanwhile, you can track your payment status here.

    Sellers: How can I track my payment status?HideExpand

    Click Here

    Sellers: Where can I view my payment history and logs?HideExpand

    Once your payment has been sent, your private conversation ticket/3 way conversation ticket will show as completed and you can view a transaction log here for your records. If you're unable to view your transfers, simply select All Actions, select Transfer, and then press GO to pull up all your past transfers.

    Sellers: What if my order hasn't been activated and I have questions?HideExpand

    If your private and 3 way conversation ticket hasn't been activated, than an agent will update this ticket shortly.




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  3. Help

    Help
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