How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 13th February, 2017 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value £15 (Steam game) 4. Other Parties Username Steam 5. Method Used To Pay or Receive Payment Gifting feature via Steam 6. Other Parties Email Addresses 7. Other Parties Payment Email Address 8. Other Parties Messenger Username Steam Community :: Neil 9. Provide All Chat Logs and Additional Information Below
You can take the game gift back if you have just purchase it on steam store and sent it as a gift. By contacting support that it is sent to the wrong User. Try going to your Account Details > Purchase History and click the Transaction about that game and click the following issue that you want to get solved,many options to choose from,including a refund. That way you can message support or ask for a refund.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. .
I got rid of that negative feedback he left you @davidoaml1998 has been banned. Clear scammer and blacklisted here.
