How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened September 18th, 2018 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $45 USD 4. Other Parties Username Sandipbiswas420 5. Method Used To Pay or Receive Payment Credits 6. Other Parties Email Addresses Unknown 7. Other Parties Payment Email Address Unknown 8. Other Parties Messenger Username Unknown 9. Provide All Chat Logs and Additional Information Below The entire conversation is on the 3-way ticket I bought a $50 Xbox gift card and the key was already used. I have informed the seller about this issue and he asked me for proof. I have provided two screenshots, one showing the "key was already redeemed" error and another with my account billing history showing that I have tried to redeem a gift card but it failed. After this, he asked me to wait until he asked Microsoft when the key was used. He claims he's some kind of reseller and they have ways to check the keys. He asked me 24 hours solve this, after this time nothing has changed I still have no key and he claims the manager is taking time on this (whatever that means). I have noticed right after he replied for the first time on the 3-way ticket he also replied on the item thread asking me if I wanted a PSN card, which makes me think he knew the key was not valid. I also took the time to tweet at Xbox support asking for a way to solve this, they told me to call the support, which I informed the seller. He claimed once again that he's a reseller and there's no need to contact the support. I have canceled the order on the 3-way ticket, I'm opening this dispute just to defend my point that I have not redeemed any key. Down below I leave the same screenshots I have shared with the seller.
Guide - How To Cancel A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
