Resolved

Discussion in 'Disputes - Resolved Cases' started by Schapenzak, 6/28/17.

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  1. Schapenzak

    Schapenzak
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.


    NOTE!!!! THERE ARE MORE SCREENSHOTS BUT I CANT INSERT THEM. CAN YOU PROVIDE A EMAILADRESS.
    1. Date Dispute Happened
    • 6/9/17

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $600 USD

    4. Other Parties Username
    Paypal, also my friend doenst have a account here

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    [email protected]

    7. Other Parties Payment Email Address
    his paypal was [email protected]

    8. Other Parties Messenger Username
    gaseppe

    9. Provide All Chat Logs and Additional Information Below

    1.jpg 2.jpg 3.jpg 1.jpg 2.jpg 3.jpg 4.jpg 5.jpg 6.jpg 7.jpg
     
    #1 Schapenzak, 6/28/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
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    Schapenzak

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    More ss's

    11.jpg clanchat.jpg 6.jpg
     
    #2 Schapenzak, 6/28/17
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  3. Admin

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    #3 Admin, 6/28/17
    freechest and Schapenzak like this.
  4. OP
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    Schapenzak

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    He is still playing 2 mins ago.

    IMG_2081.PNG
     
    #4 Schapenzak, 6/28/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. Admin

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    Gaseppe was last seen:
    Today at 9:57 AM
     
    #5 Admin, 6/28/17
  6. OP
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    Schapenzak

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    Normal he responds in 10 mins. I think he knows what is going on, but i guess he is a child.
     
    #6 Schapenzak, 6/28/17
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  7. OP
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    Schapenzak

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    He is still playing. Says “why you # me”. The moron.

    IMG_2089.PNG
     
    #7 Schapenzak, 6/28/17
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  8. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    @Schapenzak



    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.


    What can you do next to resolve this issue?
    Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal.

    You can attempt to recover your Google Account at the following link -
    Google Accounts

    You can attempt to recover your iOS Account at the following link -
    Recover Your Apple ID - Apple

    You can also attempt to recover your account by contacting Supercell in-game.
    Recovering a lost village that wasn't linked to GC or GPlus | Clash of Clans Wiki | Fandom powered by Wikia


    Can PlayerUp provide compensation for this dispute?
    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    How can I protect myself in the future?
    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
     

    This user has been banned for: Multiple Reports of Fraud - [email protected]

    #8 freechest, 6/28/17
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  9. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response​

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: freechest Re: #8[/trigger]
     
    #9 PlayerUp, 6/28/17
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  10. OP
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    Schapenzak

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    Can i have his personal details, than i go to him personally.
     
    #9 Schapenzak, 6/28/17
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  11. Admin

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    @Gaseppe suspended until you reply.
     
    #10 Admin, 6/29/17
  12. OP
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    Schapenzak

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    I also contacted supercell. I think i will report the account with all the info needed, zo he gets a permanent ban on that account.
     
    #10 Schapenzak, 6/29/17
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  13. OP
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    Schapenzak

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    He gave the account info back. But if the account will be suspended due this bs i wil continue further investigation (police,paypal,playerup etc.).
    Also the negative feedback can be removed, but also if the account gets suspended i will give negative feedback again.
     
    #11 Schapenzak, 6/29/17
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  14. Admin

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    Account restored. Now you 2 can talk freely.
     
    #12 Admin, 6/29/17
  15. D4NG3R

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    So can we move this to resolved?
     
    #13 D4NG3R, 6/29/17
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    freechest likes this.
  16. OP
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    Schapenzak

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    Yes but remember what i said.
     
    #14 Schapenzak, 6/29/17
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    freechest likes this.
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