Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Sonlar, 11/11/18.

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  1. Sonlar

    Sonlar
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    November 8 2018

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $185 USD

    4. Other Parties Username
    Site Username : Basbas ( seller )

    5. Method Used To Pay or Receive Payment
    Bancontact

    6. Other Parties Email Addresses


    7. Other Parties Payment Email Address


    8. Other Parties Messenger Username


    9. Provide All Chat Logs and Additional Information Below
    Transaction ID : 915264701
     
    #1 Sonlar, 11/11/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Ryan

    Ryan
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    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

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    @Basbas

    Please assist your customer here.
     
    #2 Ryan, 11/11/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    @Basbas is signing in but not replying. I will send him a notice.
     
    #3 Middleman, 11/11/18
  4. Basbas

    Basbas
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    Verified Status: This user has completed basic background and ID verification Platinum Status: This user has successfully completed 125+ middleman transactions

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    My Location:
    Hello ther,sorry for late reply. Busy in real live work
     
    #4 Basbas, 11/12/18
  5. OP
    OP
    Sonlar

    Sonlar
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    Hi

    Thanks for taking action both parties have canceled the oirder what do i have to do now to get a refund ?
     
    #5 Sonlar, 11/13/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
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