Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by FoxehC, 5/26/18.

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  1. FoxehC

    FoxehC
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    Note: This is not a joke. I've never used this site before and have been waiting over 10+ days for my payment.

    How to Report a Dispute

    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Varies. I don't know what you're exactly asking, if you're asking for the time I'm submitting this dispute it's 07:24 AM EST @ 05/26/18.

    If you're asking for the date the deal happened, 05/16/18. Exactly 10 days ago.

    2. Are You The Buyer or Seller
    Seller.

    3. Total Transaction Value
    $60 USD

    4. Other Parties Username
    @Middleman
    @Toshi Ames

    5. Method Used To Pay or Receive Payment
    The buyer paid via PayPal. I am asking to receive payment by a Dominos gift card.

    6. Other Parties Email Addresses
    N/A

    7. Other Parties Payment Email Address
    N?A

    8. Other Parties Messenger Username
    @Toshi Ames - Mr MooseNuckle#8493 on Discord however he refuses to maintain contact with me.


    9. Provide All Chat Logs and Additional Information Below
    Well there's not really much to go off of. @Toshi Ames did not scam me as far as I know, what happened was: he paid, I sent the account info, he secured. A few days ago, the money was deposited into my MM balance. I'm still awaiting proper payment.


    Order number is 801089532. I have been waiting for nearly 2 weeks and am very dissatisfied.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    Have you submitted your payment info yet? If not then you will see instructions on how to do it inside your transaction's Private Conversation.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. OP
    OP
    FoxehC

    FoxehC
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    Yes. I've submitted my payment info (as far as I know) and the payment has been deposited to my MM balance. I've requested payment via gift card and that particular gift card is a Dominos gift card.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Everything the user has said is validated.

    What happened is the payments team was waiting for my authorization on what to do with your payment. It's an unique gift card you want so they are unable to process this without me getting involved. I was going through the remaining ones just now and do apologize for the wait as I was gone all of last week due to an illness. Only I can handle this.
     
  5. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    The good news is there are only a couple gift cards we cannot support. The gift card you want we can. I will now rush this to you and this will be processed in 5-10 minutes. Thank you.
     
  6. OP
    OP
    FoxehC

    FoxehC
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    I received the card, since I've completed a transaction when will I be verified?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    It's not guaranteed that you'll be verified. If you didn't provide documentation or the documentation you provided isn't acceptable, then you may not be approved.
     
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