Resolved - Playerup Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Lynlyn, 3/24/18.

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  1. Lynlyn

    Lynlyn
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    My credits are gone after weeks my order hasnt delivered but my credits are long gone now charges already appeared on my credit card but not even the middleman or seller contacted me.

    1. Date Dispute Happened
    03/24/2018

    2. Are You The Buyer or Seller
    Buyer

    3. Total Transaction Value
    $80 USD

    4. Other Parties Username
    N/A

    5. Method Used To Pay or Receive Payment
    Credit Card

    6. Other Parties Email Addresses
    N/A

    7. Other Parties Payment Email Address
    N/A

    8. Other Parties Messenger Username
    N/A
     
    #1 Lynlyn, 3/24/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. samsaha86

    samsaha86
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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    #2 samsaha86, 3/24/18
  3. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Post more details.
     
    #3 Hulk, 3/25/18
  4. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    N/A doesn't help.
     
    #4 Hulk, 3/25/18
  5. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Need better description of the issue.
     
    #5 Hulk, 3/25/18
  6. OP
    OP
    Lynlyn

    Lynlyn
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    is it not enough that my credits are lost and my order doesnt even move or have updates even I followed up so many times on the middlemans thread? I think issue is not on me or seller it is the middleman or the process
     
    #6 Lynlyn, 3/25/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. Avatar PR

    Avatar PR
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    Authorised MOD
    Premium Pro Status: This user is a Premium Pro Seller Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    @Lynlyn the reason that MOD samsaha86 did tag and call Middleman here because moderator team does not have your sensitive info such as your payment info or account info that you paid to buy. Only Middleman has your info. That was why MOD Hulk asked you some basic info here in order to assist you.

    We will pass this report of yours to Middleman.
     
    #7 Avatar PR, 3/26/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  8. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    #8 Middleman, 3/26/18
  9. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    #9 Middleman, 3/26/18
  10. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    #10 Middleman, 3/26/18
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