Resolved - PlayerUp Middleman Protected Transaction

How to Report a Dispute
Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

1. Date Dispute Happened
August 16, 2017

2. Are You The Buyer or Seller
I am the Buyer

3. Total Transaction Value
$40 USD

4. Other Parties Username
Artem101010

5. Method Used To Pay or Receive Payment
PayPal

6. Other Parties Email Addresses
Do not know

7. Other Parties Payment Email Address
Do not Know

8. Other Parties Messenger Username
Artem101010

9. Provide All Chat Logs and Additional Information Below
Sale was handled via Middleman Transaction ID 572583539

I transferred payment to Middleman using Paypal, Seller provided me login information via 3 Way conversation started by Middleman, and I was able to access the game account on August 13, 2017. I changed all account information in accordance with the message provided by Middleman. However, when Seller was not paid within a couple of days they broke back into the account and now have access to it. I do not know how this happened since according to gmail I am the only one to have accessed the email associated with the account since the sale occurred.

I changed the status of the Middleman order to Need Middleman Assistance on August 16, 2017. However since then there has been no update to the conversation from Middleman. Also I started another separate conversation with Middleman on August 29, 2017 that has not been responded to. I do not know if the Seller was ever paid for the account from Middleman, and all conversations associated with this transaction are still active.

 

Thank you for the prompt response. However Middleman has not responded to any of my conversation updates for over 22 days. Links to the conversations are provided below. Can you expedite a response from Middleman to help resolve this issue?

https://www.playerup.com/conversati...ction-id-572583539-3-way-conversation.320721/
https://www.playerup.com/conversati...ion-id-572583539-private-conversation.320719/
https://www.playerup.com/conversations/transaction-id-572583539.329926/