Resolved - PlayerUp Middleman Insured Transaction - After Sale Protection

Discussion in 'Disputes - Resolved Cases' started by techix143, 6/19/18.

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  1. techix143

    techix143
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    1. Date Dispute Happened
    Example: June 18, 2018

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $89.57 ( Account Price $75 + Protection for 2 years totaling for $11.96 + Handling Fee of $2.61 )

    4. Other Parties Username
    Omdogy

    5. Method Used To Pay or Receive Payment
    Middleman aka Safecharge Digital Limited

    6. Other Parties Email Addresses
    NONE as it was done via This Website's MiddleMan

    7. Other Parties Payment Email Address
    NONE as it was done via This Website's MiddleMan

    8. Other Parties Messenger Username
    Discord: Mock#3447
    Discord Server: Discord
    Facebook: Milton Robey | Facebook
    Spotify: Milton Robey
    Skype: Omdogy

    9. Provide All Chat Logs and Additional Information Below
    2018 06 11 6 — imgbb.com
    2018 06 18 1 — imgbb.com
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    3fb47796 3539 4749 b52f 037262a7149e — imgbb.com
    8a0ebd01 004e 4a01 87c7 8f8ad48c1f6e — imgbb.com
    9192715e dc62 44a4 b56a d97733164e0f — imgbb.com
    35089290 784415881946481 234644504445976576 n — imgbb.com

    Warface - Recalled by Seller ~~ Dispute Against Omdogy IRL: Milton Robey
     
    #1 techix143, 6/20/18
    Last edited by a moderator: 9/3/18
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  2. Ryan

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    @Omdogy

    Dispute against you.

    He hasn't been here in nearly 2 months so who knows.
     
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  3. OP
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    techix143

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    Yup... he has been missing from here.. not so sure on discord.. just msg his guild leader and the officers >,>

    anyhow due to me purchasing the protection.. by any chance do you know how I start that process ??
     
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  4. Ryan

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    Waiting for middleman/admin to assist you.
     
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  5. OP
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    techix143

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    They sure take a while to reply now a days.. should i just start a chat with middleman as per user Guide? Or wait 4 more days o_O
     
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  6. Middleman

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    If your ordered insurance, then you're 100% protected in terms of financial reimbursement for what you paid BUT there is no guarantee we can get the account back as you know insurance covers financial losses but can't necessarily replace your item (car/house/etc).

    Have you reached out to the seller regarding this? If so, what did you say?
     
  7. OP
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    techix143

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    Well I posted all the proof on the top. He basically blocked me and hasn't said anything. also his clan leader says he hasn't seen him either ._. btw is there away to ask the publisher to ban the account aswell. cause that bastard waited for me to waste money on it lol xD
     
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  8. OP
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    techix143

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    Well still no response from him
     
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  9. OP
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    techix143

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    Alright so its been almost a month, still no reply from @Omdogy nor his clan mates.

    How do I start filing for the insurance?? @Middleman
     
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  10. Hulk

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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Send me a PM.
     
  11. Hulk

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  12. OP
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    techix143

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  13. OP
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    techix143

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    So I messaged @Hulk 2 weeks ago (saw that he was online yesterday) and still no response.. how do I initiate the damn Buyer Protection Refund? Do I need to go via paypal and pull the money??

    P.S. @Omdogy still hasn't replied and still has no interest to answer for his shady crap he pulled.
     
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  14. Ryan

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  15. OP
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    techix143

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    @Middleman @Admin @Hulk Still haven't heard from any of you.. also its been a Month and non of you are answering now

    @Ryan Any Idea what i can Do Ryan? Should I just go ahead and pull the money and get the Payment handler involved? seams they(playerup) are doing what @Omdogy Was doing .___.
     
    #15 techix143, 8/12/18
    Last edited: 8/12/18
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  16. Ryan

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    I hope you get an answer soon, but I have no information to give.
     
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  17. Middleman

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    Middleman took the hit and loss on this transaction and used available funds to compensate the buyer for their loss. We apologize for the delay on updating this ticket sooner but we've been backed up on properly responding to all tickets and our intentions. Thank you for your cooperation and we apologize for the trouble you experienced.
     
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