Resolved Refund

Discussion in 'Help - Ask Support Questions' started by Albane, 5/8/19.

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  1. Albane

    Albane
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    Hey, my Playerup username is Albane. A buyer has requested to cancel the transaction 922152936 (which I would like to agree to) and the middleman has instructed me to select the "seller - cancellation request" option, but I can't find it in the order status? Could you help me out? Thanks a lot!
     
    #1 Albane, 5/8/19
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Hello,

    We received your middleman support ticket. Please note we are EXTREMELY backed up on replies right now. This is now a PENDING ticket and an agent will respond to and resolve this issue shortly. Please accept our apologies for the lack of communication/delays on our replies here.

    Thank you!
     
    #2 Middleman, 5/10/19
  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    #3 Middleman, 5/10/19
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