Refund Or Not?

Discussion in 'Guides for Sale - Buy & Sell' started by vousrim, 3/13/18.

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  1. vousrim

    vousrim
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    Hi everyone,

    I'm in need of some help / information.

    Here's the backstory:

    I bought a Keurig machine and it broke. I called Keurig and they sent me a replacement one, it's at the post office waiting for me to pick it up. On the phone the lady said included in the box will be a shipping label, to ship back the broken one. I did give the Keurig lady on the phone my real personal information (name and address)

    I can return the broken one I bought for a full refund from the store I had originally purchased it from.



    How can I either not ship the old one back to Keurig, and return it instead for a full refund while keeping the new one Keurig just sent out to me

    OR

    Get another one sent to me?


    Thanks guys!

    I am in Canada btw
     
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