Good evening, I apologize for my English, I translate everything through Google. I would like to ask two questions about the return of money to the applet and the pump. The first applet. I have an address in the US, and I want to order an iPhone, how do I return it? just say that I have an empty package? Or say that the machine is broken? Will they tell me then to return it or give it back for repairs? I read a lot of the forum, and could not find an answer. With regards to the asos. Do I understand correctly? I want to order a jacket, and I'll order a pair of shirts. I will say that the shirts came and the jacket is not? Thank you in advance for answers