Resolved Question

Discussion in 'Help - Ask Support Questions' started by rodin, 8/12/15.

Thread Status:
Not open for further replies.
  1. rodin

    rodin
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    Offline
    Joined:
    3/29/15
    Posts:
    450
    Likes Received:
    10
    im just wondering, ive use mm service twice and the deal goes smoothly, just asking if what gonna happens if the buyer didnt reply after i gave the account info and cleared all the security settings of my gmail. thank you
     
    #1 rodin, 8/12/15
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    Offline
    Joined:
    1/1/14
    Posts:
    68,708
    Likes Received:
    2,980
    If the buyer just vanishes or stops responding, we eventually will close the 3 way conversation ticket assuming the buyer is satisfied and has completed all steps. This has happened many times so our standard procedure is give the buyer a warning notice and then we close it and release the payment to the seller.
     
    #2 Middleman, 8/12/15
  3. Rolan

    Rolan
    Expand Collapse
    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

    Offline
    Joined:
    5/25/15
    Posts:
    6,030
    Likes Received:
    542
    Is there any specific time limit that you give for the buyers who stopped responding in the ticket?
     
    #3 Rolan, 8/12/15
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    Offline
    Joined:
    1/1/14
    Posts:
    68,708
    Likes Received:
    2,980
    Please create a new ticket or thread if you have a question. This thread is only for @rodin related questions.
     
    #4 Middleman, 8/12/15
(You must log in or sign up to post here.)
Thread Status:
Not open for further replies.