How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened February 16, 2019 March 18th, 2019 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $10 USD $20 USD 4. Other Parties Username PlayerUp 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username N/A 9. Provide All Chat Logs and Additional Information Below I purchased 2 membership upgrades from this website 1- feedback removal on February 16th and a verified membership upgrade on March 18th and I tried reaching out to you, opening tickets and sending support messages to get this resolved but it never did neither did I receive my upgrades or had my money back. I need my upgrades as this has taken very long and I have tried every possible way to get support regarding this but never did. you can find links to the messages down below Verified membership upgrade: https://www.playerup.com/conversations/pre-middleman-order-startup-transaction-id-922091818.932545/ Feedback removal: https://www.playerup.com/conversati...i-did-not-get-my-purchase-until-today.896863/ Appreciate your response and help at its nearest Best regards
Greetings, While we would like to assist you here, unfortunately you posted in the general support help section which isn't related to middleman support. In order to reach middleman support, please open a private ticket here: https://www.playerup.com/conversations/add?to=Middleman or post a thread ticket here: Help - Middleman Questions | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
Please mark this as resolved i alrrady have an old ticket opened which is still pending and it was posted twice due poor connection by mistake so please mark them both as resolved and I will wait for the support ticket
