Resolved Proseller subscription

Discussion in 'Help - Ask Support Questions' started by Callumd1992, 1/13/17.

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  1. Callumd1992

    Callumd1992
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    Hi, I have purchased the pro seller subscription for 12 months for $50 from yourself but it has yet to be applied to my account and I haven't had an email receipt to confirm my purchase

    can this please be sorted asap

    thanks

    callum
     
    #1 Callumd1992, 1/13/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Admin

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    Automated Response​

    Thank you for submitting a support ticket. An agent will assist you shortly with your inquiry. Meanwhile, please view the links below as this will direct you to the correct department to get help with your questions.

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.

    Middleman Support - "Active" Orders
    Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.

    Middleman Support - Non "Active" Orders
    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.


















    .
     
    #2 Admin, 1/13/17
  3. OP
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    Callumd1992

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    still yet to have an answer that isn't outmated please can this be sorted?
     
    #3 Callumd1992, 1/17/17
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  4. OP
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    Callumd1992

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    *automated
     
    #4 Callumd1992, 1/17/17
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  5. Admin

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    May I have your order number or email address so I can further assist you?
     
    #5 Admin, 1/18/17
  6. OP
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    Callumd1992

    Callumd1992
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    email address is [email protected]

    details are:
    View Transaction
    Action:
    Purchase User Upgrade
    User:
    Callumd1992
    User Action:
    Callumd1992
    Transaction Date:
    Saturday at 1:14 AM
    Amount:
    -50.000000
    Status:
    Complete
    Comment:
    [Premium Membership (Credits)]
    Sensitive Data:
     
    #6 Callumd1992, 1/19/17
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  7. OP
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    Callumd1992

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    I am beginning to grow frustrated at the slow progress at resolving the issue. If the issue is not resolved In the next 24 hours feel I would have no choice but to issue a charge back case to paypal for the money due to the service paid for not being delivered

    please respond asap
     
    #7 Callumd1992, 1/20/17
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  8. Middleman

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    Your account has been successfully upgraded.
     
    #8 Middleman, 1/21/17
  9. Admin

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    Resolved.
     
    #9 Admin, 1/29/17
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