PlayerUp Middleman Protected Transactions

Discussion in 'Disputes - Resolved Cases' started by PeteRich, 6/6/17.

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  1. PeteRich

    PeteRich
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: January 5, 2017

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $25 USD

    4. Other Parties Username
    Example: SCOP

    5. Method Used To Pay or Receive Payment
    Example: bitcoin

    6. Other Parties Email Addresses

    7. Other Parties Payment Email Address

    8. Other Parties Messenger Username

    9. Provide All Chat Logs and Additional Information Below

    Me:
    Has playerup contacted you? i just purchased for one of my client.

    Them:
    Wait, did you pay already???

    I was actually in the middle of a transaction with someone else

    They still haven't contacted me either way, but if already paid you should probably get a refund.

    Me:

    yes thru bitcoin

    Them:

    As I said, I was in the middle of a transaction with someone else and hadn't just updated the listing.

    You should look into getting a refund.
     
    #1 PeteRich, 6/6/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    This user has been banned for: Multiple Reports of Fraud - [email protected]

    #2 freechest, 6/6/17
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  3. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    @PeteRich


    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    What can you do next to resolve this issue?
    Unfortunately, your funds have been lost as Bitcoin does not reverse transactions.
    https://bitcoin.org/en/you-need-to-know

    Can PlayerUp provide compensation for this dispute?
    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    How can I protect myself in the future?
    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
     

    This user has been banned for: Multiple Reports of Fraud - [email protected]

    #3 freechest, 6/6/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. PlayerUp

    PlayerUp
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    [trigger]Guide - How To Report A Dispute

    Automated Response​

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: freechest Re: #3[/trigger]
     
    #4 PlayerUp, 6/6/17
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  5. Admin

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    #4 Admin, 6/6/17
  6. Admin

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    Confused though. You said transaction was Jan 5 2017 but @SCOP has only recently joined the site.
     
    #5 Admin, 6/6/17
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  7. OP
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    PeteRich

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    I meant June 5th
     
    #6 PeteRich, 6/6/17
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  8. OP
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    PeteRich

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    1. Has playerup contacted you? i just purchased for one of my client.

      PeteRich, Yesterday at 7:44 PM
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    2. [​IMG]
      SCOP
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      Wait, did you pay already???

      I was actually in the middle of a transaction with someone else

      They still haven't contacted me either way, but if already paid you should probably get a refund.

      SCOP, Yesterday at 7:59 PM
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    3. [​IMG]
      PeteRich
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      yes thru bitcoin

      PeteRich, Yesterday at 8:01 PM
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    4. [​IMG]
      SCOP
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      As I said, I was in the middle of a transaction with someone else and hadn't just updated the listing.

      You should look into getting a refund.

      SCOP, Yesterday at 8:11 PM
     
    #7 PeteRich, 6/6/17
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  9. Admin

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    @PeteRich you just paid here. This is a middleman transaction. Wait for @Middleman to update your order here. Thank you.
     
    #8 Admin, 6/6/17
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  10. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    @PeteRich , change your prefix to "Need Payment Update" or "Need Middleman Assistance".
     

    This user has been banned for: Multiple Reports of Fraud - [email protected]

    #9 freechest, 6/8/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
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