PlayerUp Middleman Protected Transaction - Buyer Protected

Discussion in 'Disputes - Resolved Cases' started by Sinister_Vines, 6/10/17.

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  1. Sinister_Vines

    Sinister_Vines
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    6/8/17
    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $103 USD

    4. Other Parties Username
    Lucas Versace
    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    [email protected]

    7. Other Parties Payment Email Address
    Do not know.
    8. Other Parties Messenger Username
    Trey (on Discord)

    9. Provide All Chat Logs and Additional Information Below
    The Roblox account Trey Versace
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    1. [​IMG]
      Sinister_Vines
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      I will buy the account on Roblox for 100 US dollars. Please contact me SinisterVines#0141 AS SOON AS POSSIBLE ON DISCORD ONCE I BUY THE ACCOUNT. I expect expedite payment process and exchange, so if I do not receive the product as soon as September 2017 (Preferably in 1-20 days from now until that month) bad things will happen. Please be in close contact via messaging me in a conversation or on Discord. Or email me at [email protected].

      Thanks,
      Sinister

      Sinister_Vines, Tuesday at 12:26 PM
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    2. [​IMG]
      Lucas Versace
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      not for sale love you love you nigga
     
    #1 Sinister_Vines, 6/10/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
    freechest likes this.
  2. samsaha86

    samsaha86
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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    #2 samsaha86, 6/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
    freechest likes this.
  3. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    What can you do next to resolve this issue?
    Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it, you can easily say no. For more information, please contact PayPal.

    Can PlayerUp provide compensation for this dispute?
    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds -  Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    How can I protect myself in the future?
    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
     

    This user has been banned for: Multiple Reports of Fraud - [email protected]

    #3 freechest, 6/12/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    This is a PlayerUp Middleman Transaction and the buyer is fully protected so closing this as RESOLVED.
     
    #3 Middleman, 6/15/17
    freechest likes this.
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