So I've seen a couple people complaining about when they get the charger, there is no glass container around it. They do not send the glass container with the charger as I think it is not covered under warranty. Even though you still got the charger, the toothbrush wont stand up right on it. You need something to support. Here's a solution > http: //imgur. com/a/ futy6? Hope this helps! Also, to get the cord in, cut a hole so the cord can exit. Can't post links so delete spaces.
