Resolved Pending Payment Since 26th of April

Discussion in 'Help - Ask Support Questions' started by Grandalle, 4/30/19.

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  1. Grandalle

    Grandalle
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    Hi Team,

    I had conducted a transaction (i'm the seller) on the 26th of April 2019.
    The payment is still in payment in the orders screen, and haven't received updates.

    Both myself and the Buyer have marked the account as verified and received (on the 26th)

    I'm inquiring when is the payment going to forwarded to my account selected in this case papal?

    Thanks
     
    #1 Grandalle, 4/30/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    1. Please make sure you have Requested Payment: Guide - How Do Sellers Get Paid | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    2. If you have requested payment, you can track it here: https://www.playerup.com/account/orders

    3. If you have already received your Middleman Deposit, you can cashout it here: Guide - How To Cashout Your Middleman Balance | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    4. If you have already cashed out your Middleman Wallet and waiting for payment, you can request your payment expedited. All you need to do is go to your MM Cashout Ticket. Post and say to "expedite" my payment in that MM Cashout Ticket. You can view your MM Cashout Ticket here: https://www.playerup.com/conversations/Prefix?prefix_id=892
     
    #2 Middleman, 5/6/19
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