Payout Problem

Discussion in 'Help - Find Support Answers' started by Anthony Bauld, 5/18/20.

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  1. Anthony Bauld

    Anthony Bauld
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    Hello,

    I cashed out my credits to my Bitcoin address and it's been almost 2 weeks. It states that it only takes 1-96 hours for me to receive my payment so I'm wondering what's going on?.

    Thanks,
    Anthony
     
    #1 Anthony Bauld, 5/18/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Help likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Payment Status Update

    This notice is to inform you we're currently having delays with Bitcoin Cashouts due to an issue with our exchange temporarily holding BTC funds. We're asking all crypto payout sellers to switch temporarily to Ethereum (ETH) where we are using a different exchange for ETH payouts. Please post your ETH address into this ticket so we can speed up and finalize your payout.

    Post your ETH Address in your MM Cashout Ticket.
     
    #2 Middleman, 5/19/20
  3. Help

    Help
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    @Anthony Bauld
     
    #3 Help, 5/21/20
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