Hi, my payment to you've been reverted without me doing anything. I've contacted my bank and I attach a screenshot of that conversation below. They've said it's not on their side and that the transaction might be delayed and that you can still charge me and told me to verify that information with you / ask you if you know why it has been reverted.
Automated Response playup Buyers: I just paid. How do I start my order?HideExpand If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly. Sellers: How do I receive payment after completing my order inside the 3 way conversation ticket?HideExpand Please read this step by step guide Sellers: Can I receive an update on my payment status?HideExpand Please note that we DO NOT respond to duplicate tickets regarding your payment status in order to ensure everything is organized into 1 private conversation ticket so we won't reply to this ticket if you're requesting an update. If you have questions regarding your payment status, please post inside your private conversation ticket and remain patient so we can reply back. Meanwhile, you can track your payment status here. Sellers: How can I track my payment status?HideExpand Click Here Sellers: Where can I view my payment history and logs?HideExpand Once your payment has been sent, your private conversation ticket/3 way conversation ticket will show as completed and you can view a transaction log here for your records. If you're unable to view your transfers, simply select All Actions, select Transfer, and then press GO to pull up all your past transfers. Sellers: What if my order hasn't been activated and I have questions?HideExpand If your private and 3 way conversation ticket hasn't been activated, than an agent will update this ticket shortly. .
Your bank is correct: They've said it's not on their side and that the transaction might be delayed and that you can still charge me and told me to verify that information with you / ask you if you know why it has been reverted.
It's not been reverted. We only charge you once we confirm 100% you have received the item and everything looks good. Please note that one of the benefits of using PlayerUp Middleman Services and paying by direct credit card is we will NOT charge you until the seller delivers giving you the comfort of knowing that you don't owe your bank any money until the transaction is officially complete. If in event the seller fails to deliver like they have in your case, then the authorization (pending/processing) charge you see on your online summary statement currently will be removed shortly afterwards.
