Payment/Refund

Discussion in 'Help - Find Support Answers' started by Amos Adams, 4/5/20.

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  1. Amos Adams

    Amos Adams
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    Verified Status: This user has completed basic background and ID verification

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    On 3/27/20, Appcap, Purchased 1000 youtube subscribers from us. Middleman was taking so long to respond i decided to let us end that conversation as in doing so i thought you would've refunded him and hence he would send the payment to me. But Appcap, said you did not refund him as yet so i'm asking can i recieve the payment i have all proof as well as what's app messages and also playerup private messages.


    Proof:

    Proof: [​IMG]
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    playup

    Buyers: I just paid. How do I start my order?HideExpand

    If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly.

    Sellers: How do I receive payment after completing my order inside the 3 way conversation?HideExpand

    Please read this step by step guide

    Sellers: Can I receive an update on my payment status?HideExpand

    Please note that we DO NOT respond to duplicate tickets regarding your payment status in order to ensure everything is organized into 1 private conversation ticket so we won't reply to this ticket if you're requesting an update. If you have questions regarding your payment status, please post inside your private conversation ticket and remain patient so we can reply back. Meanwhile, you can track your payment status here.

    Sellers: How can I track my payment status?HideExpand

    Click Here

    Sellers: Where can I view my payment history and logs?HideExpand

    Once your payment has been sent, your private conversation ticket/3 way conversation ticket will show as completed and you can view a transaction log here for your records. If you're unable to view your transfers, simply select All Actions, select Transfer, and then press GO to pull up all your past transfers.

    Sellers: What if my order hasn't been activated and I have questions?HideExpand

    If your private and 3 way conversation ticket hasn't been activated, than an agent will update this ticket shortly.





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  3. Support

    Support
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    All transaction should be within 3way conversation ticket.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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