Payment not being sent to me?

Discussion in 'Help - Find Support Answers' started by Semtex, 4/15/20.

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  1. Semtex

    Semtex
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    My Location:
    I recently sold an instagram account for $500, and requests a $500 Bitcoin withdraw to my bitcoin address. Can you tell me why I have not got my payment? its been over 100 hours
     
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  2. Help

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    Please send the URL link of your MM Wallet Balance Cashout/Withdraw PlayerUp Credits ticket inside your inbox if you already have one. Thank you.

    To process a cashout request...
    https://www.playerup.com/credits/mm-cashout (If your payment has already been credited to in the form of MM Balance)

    @Semtex

    https://www.playerup.com/support-tickets/knowledge-base/middleman-how-do-sellers-get-paid.68/
    Payment could take 24-144hrs or more before its sent to the seller's account in a form of MM Balance. Once the MM Balance has been credited to your account, you would need to request a Cashout MM Balance and wait for approximately 1-96hrs.
     
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