Resolved Payment Information - ID Upload not working

Discussion in 'Help - Ask Support Questions' started by m1, 4/3/17.

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  1. m1

    m1
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    As part of the sellers process, I am supposed to fill out my payment information and provide a form of ID in attachment form. The website says that it will allow for files up to 3.9MB in size, but every time I try to upload something it gets rejected for being too large. The last file I tried to upload was 39KB and even that was rejected.

    How can I get past this in order to move forward with the process?
     
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  2. Admin

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