Order not canceled

Discussion in 'Help - Ask Support Questions' started by Razolion, 8/8/19.

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  1. Razolion

    Razolion
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    My Location:
    The order
    Transaction ID: 922167873
    was requested a cancellation by the seller for some reason but the order is not refunded yet since the seller is not responding. I would like to get a refund as quickly as possible.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Mladin86 likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    How do I cancel my order?

    If in event you need to cancel this transaction, please do the following:

    1). Go to your 3 Way Conversation Ticket
    2). In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order
    3). Wait for an agent to process your cancellation

    For more information, please go here.
     
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