Order cancelled - need refund

Discussion in 'Help - Find Support Answers' started by Lemnia, 7/20/19.

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  1. Lemnia

    Lemnia
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    My Location:
    Pre Middleman Order Startup - Transaction ID: 1130000000439916951

    Hello, my seller did not want to wait for this buyng so the order is cancelled!
    I need my money back...
    Please help me to go for refund. I need my money an-frozen...
    Lemnia

    Barbara Daricco
     
    #1 Lemnia, 7/20/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Support likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response​

    How do I cancel my order?
    If in event you need to cancel this transaction, please do the following:

    1). Go to your 3 Way Conversation Ticket
    2). In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order
    3). Wait for an agent to process your cancellation

    For more information, please go here.
     
    #2 Middleman, 7/20/19
  3. OP
    OP
    Lemnia

    Lemnia
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    My Location:
    I have not yet a 3 way conversation!!! I can't change the status!!
     
    #3 Lemnia, 7/21/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Support

    Support
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    You can cancel once the order starts.

    @Lemnia
     
    #4 Support, 7/23/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
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