Resolved OK SO ADMIN SAID TO GO TO HELP CENTER

Discussion in 'Help - Ask Support Questions' started by 8ballcoins, 1/29/17.

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  1. 8ballcoins

    8ballcoins
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    Banned Status: This user has been banned due to fraudaulent acts against others

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    IM HIGH RISK I ONLY POSTED ONCE AND DIDNT MAKE A SALE I CANT ACCESS F'INg HELP CENTER TO GET RID OF MY HIGH RISK PLEASE JUST HELP ALREADY
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Admin

    Admin
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    Admin Status (Staff): This account handles all admin general support inquiries

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    Automated Response

    Thank you for submitting a support ticket. An agent will assist you shortly with your inquiry. Meanwhile, please view the links below as this will direct you to the correct department to get help with your questions.

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.

    Middleman Support - "Active" Orders
    Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.

    Middleman Support - Non "Active" Orders
    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.


















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  3. Admin

    Admin
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    highrisk

    Your ticket will now be moved to the HELP section where you can find your answer and follow up with another question if you have one.
     
  4. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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  5. PlayerUp

    PlayerUp
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    Automated Helper Bot
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    [trigger]Guide - High Risk Accounts

    Automated Response

    What does a High Risk badge look like?

    [​IMG]

    What do High Risk accounts mean?

    Accounts that have a high risk badge mean one or more of the following reasons:

    • The account was "reported" too many times by other members over a short period of time.
    • The account has been flagged by our systems which detected that the user has created more than 1 account.
    • The account member has failed verification.
    • The account has been found mass spamming the website.
    • The account member when signing up to the website entered fake information.
    • The account member is connected with potential fraud.

    How do I remove a High Risk badge from my account?

    • Get verified upgrading your account to Verified status - Membership Plans | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.
    • Sell 1 Account through PlayerUp Middleman Services.
    • Buy 1 Account through PlayerUp Middleman Services.
    • Wait a period of x days before our system removes the high risk automatically from your account. The specific timeframe varies depending on the infraction that was placed on your account.
    • Complete at least 3 transactions with other members who provided you Positive Feedback and then submit a Help Ticket requesting your High Risk badge removed as you completed 3 transactions.
    • Have a Verified or above member represent you taking liable for you if something goes wrong by opening a Help Ticket requesting your High Risk badge removed.
    • Submit a well written appeal to have the High Risk badge removed here by opening a Help Ticket. The appeal should contain URLs to other sites that you have Positive Feedback. Each URL should contain the word PlayerUp somewhere so we can verify you actually own this account. Note most appeals will be denied.

    Does that mean a High Risk member cannot be trusted?
    No. It means to proceed with caution as their account has been flagged for the reasons stated above.



















    .[/trigger]
    [trigger=by]For: Admin Re: #3[/trigger]
     
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