Offsite Middleman Scam

Discussion in 'Disputes - Off Site Scams' started by Marco Pezone, 5/10/21.

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  1. Marco Pezone

    Marco Pezone
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    I've sold an lol account on facebook and i've given the email to a middleman to finishing the trade, but then i didn't receive any money. I should receive 800 eur.
    Help i need this money for my family help help help
     

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    #1 Marco Pezone, 5/10/21
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  2. Hulk

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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Marco Pezone

    We do not conduct business on Facebook. Before conducting such a transaction, did you read how our services work?

    https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/

    How will middleman services contact me?
    All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless this username @middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never directly contact you through e-mail, discord, telegram, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam.

    How does it work?
    1). Sellers create and post middleman buy now listings (click here)
    2). Buyer clicks on buy now listing and completes payment
    3). We verify and secure the buyers payment
    4). We create a 3 way conversation ticket with the Buyer and Seller
    5). We inform the Seller which specific account information they need to release to the Buyer
    6). During this process, we will communicate and guide both the Buyer and Seller
    7). Buyer secures and verifies the account
    8). Payment is then disbursed to the Seller
     
    #2 Hulk, 5/12/21
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  3. OP
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    Marco Pezone

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    Wtf should I do so... OMFKGod
     

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    #3 Marco Pezone, 5/12/21
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    Obviously from that screenshot you can easily see the person isn't professional at all and has no clear ties with our company. My guess is they said they work for PlayerUp and you believed them.
     
    #4 Hulk, 5/12/21
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    Contact the game publishers and recall the account. There isn't much we can do for you here since the transaction did not happen on the site and we have no involvement in this transaction.
     
    #5 Hulk, 5/12/21
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  6. OP
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    Marco Pezone

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    But maybe is your middleman, can you check? It had badges on Facebook.
    He is Jorge i attacked image. I need money for my family
     

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    Marco Pezone

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    Hes name is eric
     

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    I believe my reply above was as clear as possible but I will repeat again:

    We DO NOT conduct business offsite ever. Anyone can pretend to be us. Read how our services works before you engage in transactions like this to avoid these conflicts.

    How will middleman services contact me?
    All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless this username @middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never directly contact you through e-mail, discord, telegram, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam.
     
    #8 Hulk, 5/12/21
  9. Hulk

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    Sorry for your loss but we cannot help you here obviously we have no involvement in this. You need to contact the game publishers and recall the account. Report the account to Facebook that scammed you.
     
    #9 Hulk, 5/12/21
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    Should be a report option inside Facebook and maybe they can assist. The transaction didn't happen on PlayerUp, it happened on Facebook. You should be contacting them.
     
    #10 Hulk, 5/12/21
  11. OP
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    Marco Pezone

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    Ok thank you really much
     

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    #11 Marco Pezone, 5/12/21
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  12. OP
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    Marco Pezone

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    But excluse this middleman from your team :D
     

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    You still don't understand how our services work.

    - We do not conduct business offsite
    - We do not conduct business on Facebook
    - The individual you did business with on Facebook is not affiliated with our company
    - We do not have individual middleman team members. All middleman transactions are done under this account @Middleman.
     
    #13 Hulk, 5/12/21
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  14. OP
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    Marco Pezone

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    Understood ty.
    I solved the situation and now i will sell on this website.
    But why he had the middleman of your page's badge?
     

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    #14 Marco Pezone, 5/13/21
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    Marco Pezone

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    #15 Marco Pezone, 5/13/21
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