not sure what's happening

Discussion in 'Help - Find Support Answers' started by Gooberdoober, 4/5/20.

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  1. Gooberdoober

    Gooberdoober
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    not really sure what's happening are you guys still reviewing my order? out of curiosity if i don't get my order do i get a refund it's been 3 days now and still no updates on anything getting worried now
     
    #1 Gooberdoober, 4/5/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Support likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response​

    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order., please go here.
     
    #2 Middleman, 4/5/20
  3. Support

    Support
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    Simple guide to use Middleman Service for your Sales and Purchases...
    [Simple Guide] Playerup Middleman Service - New Members Read This! - UPDATED | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    If you are seller.
    https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/

    It usually takes 1-72hrs before the actual transaction starts after the identification/documents have been submitted for the buyer's verification.

    If you are the buyer...
    https://www.playerup.com/support-tickets/knowledge-base/middleman-buyers-guide.19/

    In case you haven't yet, you have to activate your order and finish your verification first. To do so please follow the instructions inside your transaction's private conversation ticket or click this to fill up the form. http://www.playerup.com/forms/middleman-order-step-1-of-2-provide-details.1/respond

    My PlayerUp Middleman Order / Buy / Purchase didn't activate or start up? How can I fix this? | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    NOTE: Payments via CC/Debit Card might take longer as it will need to be cleared first.
    To have the verification/approval quickly processed, a screenshot of your online banking that shows the transaction you just made must be provided to @Middleman via Pre Middleman Order Startup ticket inside your Inbox.
     
    #3 Support, 4/7/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
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