I've looked and looked and can't find the answers How do I verify my account so that I show up as verified Why am I not getting your emails? I have not received a single one. I also want to change my email address as the one used is linked to Facebook which I used to sign in the first time but is an old University email I don't use anymore. All emails sent to this email are forwarded to my gmail which I've tested several times, however when I try to reset my password (which I never set because I logged in with facebook) I don't get the password reset email. I even changed my email within facebook and still nothing. I want to delink my facebook eventually but cannot until I set a password.
Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
My verified question has been answered. I'm still having an issue with email Why am I not getting your emails? I have not received a single one. I also want to change my email address as the one used is linked to Facebook which I used to sign in the first time but is an old University email I don't use anymore. All emails sent to this email are forwarded to my gmail which I've tested several times, however when I try to reset my password (which I never set because I logged in with facebook) I don't get the password reset email. I even changed my email within facebook and still nothing. I want to delink my facebook eventually but cannot until I set a password.
@ASCH19 Sorry for the wait here. Guide - How Do I Get Verified | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. Check your spam/junk folder. If you're still having issues, change the e-mail on your account to a gmail email address. Okay lets do this. We will create a new account for you and then merge your facebook/old account with your new one to fix this. https://www.playerup.com/conversations/add?to=Admin Open a ticket with me, tell me the e-mail, username and password you want on your new PlayerUp Account.
