hi. I paid to safecharge but the money didnt got transfered to my playerup account. Can you please charge the already via paypal paid amount to my account? Here is the answer from safecharge.com: Hello, Thank you for contacting SAFECHARGE Digital, the payment facilitator for online businesses. Please be informed, that we have been able to locate your payment and can confirm that it has been successfully processed through our system. However, please know that as a separate payment provider company we are not able to assist you further if needed. We do not have access to customers’ accounts. For more information and assistance we recommend you to contact playerup.com’s representatives directly. You can reach them at BoldChat Support or https://www.playerup.com/accounts/help/create-thread. Please refer to your order number: 922162755 Best Regards, Milena Spasova Billing Support T: E: +44 20 3051 3031 [email protected] SafeCharge International Group Limited is listed on the London Stock Exchange AIM market (LSE: SCH). The Company’s wholly owned subsidiary, SafeCharge Limited, is an authorized Electronic Money Institution regulated by the Central Bank of Cyprus (CBC), and a principal member of MasterCard Europe and Visa Europe. IMPORTANT: This communication and included attachments are intended solely for the attention and use of the individual or entity to whom they are addressed and may contain information that is privileged, proprietary or confidential. If you are not the intended recipient or have received this communication in error, please notify the sender immediately by replying to this communication and then deleting this communication and attachments from your computer and system. If you are not the intended recipient you are hereby notified that any and all use, review, disclosure, printing, copying, distribution or taking of any action in relation to or in reliance on this communication and the information contained in it is strictly prohibited and may be unlawful. Any views or opinions presented in this communication are solely those of the sender and do not necessarily represent those of SafeCharge International Group Limited, its subsidiaries or associates. SafeCharge International Group Limited, its subsidiaries and/or associates specifically disclaim and exclude all liability for any loss or damage arising or resulting from the receipt, use or transmission of this communication and its attachments to the fullest extent permitted by law. -----Original Message----- From: Daniel Berger-Nemeth <[email protected]> Sent: Friday, June 28, 2019 9:19 PM To: billing <[email protected]> Subject: SafeCharge Contact Form - Billing Enquiry From: Daniel Berger-Nemeth <[email protected]> Subject: SafeCharge Contact Form Billing Enquiry Name: Daniel Berger-Nemeth Email: [email protected] URL: daniel-nemeth.com Phone: +436649187122 Message Body: $53,56 USD 28. Jun 2019 19:58:14 MESZ Transaktionscode: 5NE883806R769062J PayPal account: [email protected] You charged me, but the money didn't got transfered to playerup.com website because i got an message that the transaction took to long. But i didnt canceled it and PayPal successed it to your account. Can you please refund it? -- This e-mail was sent from a contact form on SafeCharge (SafeCharge | Full service payment platform for business growth
What exactly is your concern here? Can you please explain it with more details about your concern. Thank you. @dannNsbG
