Resolved Need help with a recent transaction

Discussion in 'Help - Ask Support Questions' started by Bejna9999, 6/6/19.

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  1. Bejna9999

    Bejna9999
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    I have tried contacting support for a purchase I made a couple of days ago and I haven’t gotten any help, and also my order status hasn’t changed.

    Money has already been taken out of my bank account for the game account I purchased through playerup.com and I have provided all the information necessary to verify my account after I bought the game account.

    I purchased a Naruto x Boruto Ninja Voltage account a few days ago, I have been waiting since then. So please help me ASAP.
     
    #1 Bejna9999, 6/6/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
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    Bejna9999

    Bejna9999
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    Middleman is also not responding or helping me. Please help me activate my order and my account so that I know I didn’t get scammed by this site and waste my money for nothing.
     
    #2 Bejna9999, 6/6/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. PlayerUp

    PlayerUp
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    [trigger]Guide - How To Report A Dispute

    Automated Response​

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: Bejna9999 Re: #1[/trigger]
     
    #3 PlayerUp, 6/6/19
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  4. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Hello,

    We have received your middleman support ticket.

    After our brief investigation, this issue appears to be RESOLVED already.

    If you have additional questions or need additional assistance, please open a brand new middleman support help ticket by clicking this link: https://www.playerup.com/accounts/middleman/create-thread

    Thank you!
     
    #3 Middleman, 6/12/19
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